Why AI will fail anywhere customers cannot trust the system
I was a teenager when I watched my mother pay my school fees from a small corner shop in Kenya. Not through a bank branch or a mobile app, but through a local M-Pesa... Read more.
The Digital Sous-Chef: Navigating the Legal Landscape of GenAI in the Restaurant Industry
The culinary world is currently undergoing a silent revolution. For decades, the restaurant industry has been built on a simple premise that people return not just... Read more.
Cybersecurity best practices with agentic AI adoption
Agentic artificial intelligence (AI) is an advanced AI that makes decisions and performs actions as though it was another fully-fledged member of the team, often... Read more.
Why telcos must redefine their role in the age of AI
For more than two decades, the telecoms industry has been shaped by constant transformation. Every few years, a new technological wave arrives, demanding new investment, capabilities and strategic... Read more.
Winning ‘The Great Sales Challenge’ in Our “AI” 21st Century
For decades, companies have tried to tackle The Great Sales Challenge: how to make B2B sellers more effective so more deals close faster. New waves of sales technology... Read more.
AI Pilots Die After the Demo: Why Most Never Reach Production
By now the pattern is familiar to anyone building with AI inside a large organisation. In my work at NeenOpal, a data and AI consultancy, I see it play out repeatedly:... Read more.
Public Relations Is Entering the Era of AI Memory
For more than a century, public relations has adapted to every major shift in how information spreads. When Boston’s Publicity Bureau was founded in 1900,... Read more.
AI Adoption Stalls on the Ground: Translators Are the Missing Link
As AI adoption accelerates, a central concern is emerging: why do so many initiatives fail in day-to-day execution? Organizations remain heavily focused on technological... Read more.
AI has an infrastructure financing problem hiding beneath the hype
Conversations surrounding AI have been dominated by model launches and benchmark scores. Every week seems to bring news of another breakthrough model or application... Read more.
The Future Is Ethical Licensing in Entertainment
A hyper-realistic AI-generated video of Tom Cruise and Brad Pitt in a cinematic brawl flooded social feeds, blurring the line between fiction and reality. It was... Read more.