Who Is AI Really For? Reimagining Payments Around the Small Business Customer
Most financial services companies are using AI to look inward. I believe the real opportunity is looking outward toward the customer. After 36 years in payments... Read more.
Blockchain’s Anonymity Obsession Is Killing Mainstream Adoption
Blockchain was founded on the promise of privacy. But in the rush to build a decentralized future, we mistook privacy for its dangerous cousin: anonymity. Today,... Read more.
AI-Driven Employee Case Triage & Knowledge Recommendation: A Scalable Framework for Intelligent HR Service Delivery
Abstract Human resource service teams are experiencing a rapid increase in employee requests across payroll, benefits, access, and workplace policies. Traditional... Read more.
Protecting digital assessments from AI student agents: strategies for exam integrity
As students and educators begin preparing for the upcoming exam season, concerns around AI misuse are resurfacing with renewed urgency. The latest HEPI survey found... Read more.
AI Is Rewriting the Rules of Small-Business Lending
American small businesses are being tested. Despite making up nearly two-thirds of net new jobs over the past two decades and contributing about 40% of the nation’s... Read more.
Robots Need Hearts, Not Hands
The headlines from CES 2026 might make you think that artificial intelligence was the star of the show, but for me some of the most meaningful conversation wasn’t about... Read more.
Will AI Replace Your Travel Agent?
As tech giants pour billions into artificial intelligence, one travel industry leader explains why the human touch matters more than ever Amazon and Google recently... Read more.
If Execution Is Approaching Free, What Are We Charging For?
Two conversations are happening in parallel right now about AI value. In SaaS boardrooms, the question is why companies that built genuinely useful AI features can’t turn... Read more.
From Cognitive Logistics to Autonomous Acquisition: How AI Is Rewriting the Architecture of Government Procurement
The architecture of government acquisition has not fundamentally changed since the Federal Acquisition Regulation (FAR) was compiled in 1984. Contracting officers... Read more.
Maintaining assessment integrity in the age of AI
By Dr. James Gupta, CEO and Founder of online exam platform Synap, argues that a Generative AI hasn’t just changed how students complete assessments –... Read more.