HOSPITALITY DOESN’T NEED MORE AI, JUST BETTER DECISIONS ON HOW AND WHY TO USE IT
In conversations about hospitality, AI is everywhere. From automation and robotics to hyper-personalisation, the industry is repeatedly told that the next competitive... Read more.
How AI, Reddit, and TikTok are changing traditional search
The rules of search are being rewritten. Instead of returning links based on exact keywords, modern search experiences increasingly rely on AI to collate answers... Read more.
The Emperor’s New Agents
Why your stalled AI pilots are the most valuable thing in your transformation program While Dario Amodei makes the case for impending AGI, the CTOs I speak with... Read more.
The 2026 Inflection: Why the Era of “Magic” is Over and the Era of Infrastructure Has Begun
If the last three years of artificial intelligence were defined by shock and experimentation, 2026 will be defined by something far less glamorous but infinitely... Read more.
AI as Augmentation Infrastructure: A Senior Executive’s Shift from Instinct to Intelligence
Throughout my career advising senior leaders across 12 countries and four continents, I relied on structured methodologies, behavioral frameworks, and established... Read more.
Massive ROI But a Growing Risk: Why Agentic AI Demands a New Cybersecurity Playbook
Cybersecurity efforts have traditionally centered on perimeter defenses. From firewalls and intrusion detection to multi-layered monitoring, the objective has... Read more.
AI in Digital Transformation: Strategy, Applications & ROI
Digital transformation has become a requirement for businesses. The process has become essential for all organizations. The digital revolution currently affects... Read more.
AI in the Field: Putting People Before Automation
AI has the potential to deliver big strategic gains but rolling it out across mobile field teams presents human and cultural challenges. Therefore, organisations... Read more.
No, AI Agents Aren’t About to Kill Digital Workplace SaaS
A practitioner’s perspective on why reality is moving slower than the hype Last night someone sent me another article about AI “wrecking” SaaS. That tends... Read more.
What it really takes for AI to make a difference
Across organisations, AI is moving out of experimentation and into everyday use. But while AI adoption is accelerating, meaningful transformation still falls short.... Read more.