AI Business Strategy
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A Lawyer’s Take On Why AI Investments Keep Disappointing
UK businesses have spent between £22 and £30 billion on generative AI since the current wave began, according to MIT’s State of…
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How AI Is Changing When Customers Need to Get in Touch
Customer experience teams have spent years improving how they respond once a customer gets in touch. Response times are faster,…
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AI Employee Platform Thrive Launches Global AllSaints Group Rollout
Thrive, the AI-powered employee platform, has been selected by fashion powerhouse AllSaints Group to support communications and engagement across its 2,300-strong global…
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Ecommerce and AI are merging fast and flipping the way online businesses actually run
Ecommerce isn’t just getting bigger, it’s changing shape. AI tools are transforming how products get made, sold and scaled. At…
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The ‘dark’ truth behind Marketing’s AI readiness
Technological change as Marketing’s oldest foe and fiercest friend “You think darkness is your ally?” It’s a line many will recognise, and…
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AI Broke Third-Party Risk Management. Here’s Where to Start Over
Every business runs on outside vendors, and the discipline of vetting and monitoring them — third-party risk management — has been reshaped by each…
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How to Build the ROI Case for AI in Accounts Receivable
Forty-three percent of all B2B invoices in the U.S. are currently overdue. This slowdown traps working capital, strains cash flow, and forces accounts receivable…
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AI in retail – Why retailers should look beyond chatbots and invest in ambient intelligence
AI agents are starting to reshape how people discover and decide what to buy. In a joint survey by BCG and Moloco of 238…
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