Africa’s AI Future Depends on the Basics
Artificial intelligence (AI) is dominating conversations across boardrooms, policy forums, venture capital funds, and startup firms alike. From entrepreneurs to... Read more.
Are We Setting AI Up to Fail in CX?
One of the principal areas where AI was expected to deliver value was in customer service, but recent research by Gartner found that 95% of organisations intend... Read more.
AI adoption is racing ahead – governance is stumbling behind
We are at a tipping point. AI has become a standard part of how organisations operate, not a concept on the horizon. Trustmarque’s latest research shows that 93%... Read more.
The human cost of AI agents: Why self-awareness is the missing link
“Automate, optimise, accelerate.” That’s been the rallying cry of workplace tech for the past decade. Now, with agentic AI stepping onto the... Read more.
Powerful Data and Analytics Lay the Groundwork for AI Success in Manufacturing
Manufacturers looking to successfully implement AI into their workflow understand that even the most innovative AI systems can’t deliver value without clean,... Read more.
AI in Enterprise Workflows
If you’ve worked in or around large organizations for any amount of time, you know that most enterprise workflows don’t change quickly. Processes are... Read more.
AI layoffs may boost short-term productivity, but will reduce long-term competitiveness
There seems to be a new “AI-driven” round of layoffs every week. From xAI to Fiverr and Google, many major employees are going down the ‘automate... Read more.
Can AI rehabilitate web scraping’s reputation?
‘Web scraping’, a term which itself has unhappy connotations, has long had a reputational issue. Its rehabilitation began with semantics, namely... Read more.
Rewriting the Org Chart: Why AI Is WealthTech’s New Colleague, Not Its Replacement
Artificial intelligence has been discussed in WealthTech boardrooms and client meetings for years, but for much of that time it lived behind the scenes. AI was cast... Read more.
Powering AI at the Edge: Why Hybrid Cloud Is the Strategic Advantage Enterprises Need to Win, with AI at Scale
Enterprises across diverse industries are rapidly working to operationalize artificial intelligence (AI), extending its reach beyond traditional back-office analytics... Read more.