AI-Driven Sales Call Analysis: Best Practices for Revenue Teams
In 2025, sales teams face razor-thin margins, with Gartner reporting that AI adoption in revenue ops can boost productivity by up to 15% . Yet, manual call reviews remain a... Read more.
The Science Is Solved, the Engineering Is Broken: The Rise of the AI Engineer
In 2012, Harvard Business Review famously declared the Data Scientist the “sexiest job of the 21st century.” For the next decade, the market responded... Read more.
AI and the Future of Ethical Call Centers: How Data Governance Shapes Trust and Compliance
As AI becomes an integral part of healthcare call centers, ethical considerations are on the rise. While, as with most industries, AI is changing the industry for... Read more.
Rising Enterprise GenAI Use Could Pose Risky for Corporate Data
The enterprise’s love affair with third-party GenAI productivity tools is going strong, even as the increased usage adds pressure to already stretched... Read more.
Sora 2: Deepfakes Waiting to Happen
Sora 2, OpenAI’s advanced model for generating realistic, high-quality videos from text or images, is being positioned as a breakthrough in video generation.... Read more.
Autonomous IT Starts with Agentic AI
As enterprises grapple with increasingly complex hybrid work environments, a new paradigm is emerging: Agentic AI. An operating model engineered to not just think,... Read more.
Why Multi-Channel AI Agents Define the New Architecture for eCommerce Growth
Today, a digital shopfront is no longer a single location. A contemporary high-volume seller will have a fragmented ecosystem comprising global retail platforms... Read more.
Why Autonomous AI Agents Demand a New Infrastructure Mindset for Data Centres
Businesses are starting to ask AI to take on more complex work, and for this they’re turning to AI “agents” – autonomous systems that can make decisions... Read more.
From Prompt to Plane: The Five Countries AI Is Sending Brits in 2026
Travel is still driven by human emotion, but the decision pathway is becoming algorithmic. More journeys now begin with a prompt rather than a search query, a brochure,... Read more.
7 ERP Moves Small Businesses Should Make Before Returns Season Hits.
Holiday demand no longer arrives in a single December surge; it breaks into waves—Singles’ Day previews, Black Friday, Cyber Week, last-mile cut-offs, and a... Read more.