
Market research is the aspect of the business plan that most terrifies founders, and most impresses lenders and investors. A strong market section demonstrates to a lender that the founder knows the lay of the land—who buys, who competes and whether the numbers behind the revenue forecast add up. A weak one says to the lender The forecast is a guess.
CPA, 20+ years corporate finance (RBC, BMO, CIBC), now founder of The Biz Plans, Toronto. I’ve seen AI tools transform how this research is done. Used well, AI makes market research faster, bigger and deeper. Misused, it creates confidently sounding fiction that crumbles when a lender asks a follow-up question.
This is where AI really helps, and where human judgement needs to kick in.
Where artificial intelligence can really help
- Market sizing using public data. AI tools can pull together industry reports, government statistics and trade publications into a coherent market overview, in hours, not weeks. For a founder entering speciality food manufacturing in Ontario, artificial intelligence can combine [Statistics Canada](https://www.statcan.gc.ca/en/start) data, industry association reports and competitor filings into a structured starting picture. That would take a junior analyst a week to do and the analyst would still miss sources the AI finds in minutes.
The trick is to treat the AI’s output as a first draft, not the final word. It gives you the market shape quickly; you do the verification.
- Competitor mapping. You can give an AI tool a clear brief and it can locate direct and indirect competitors and then summarise their positioning, pricing and apparent scale, using public sources. It’s surprisingly good at the big picture — discovering competitors you didn’t know about, including adjacent players that could easily move into your space.
This is important for a business plan because lenders always want to know who else is doing this. A founder who can name ten competitors and why each wins or loses looks prepared. A founder who names two seems innocent.
- Analysis of survey and interviews. Increasingly founders run customer surveys or interviews before they write their plans. AI excels at coding open-ended responses, spotting themes across hundreds of responses, and surfacing quotes that support – or challenge – the business thesis. What used to take days to tag by hand now takes an afternoon.
This is one of the most valuable uses of AI in the whole planning process. AI makes it affordable for a small business to do the right primary research which is what separates a credible plan from a templated one.
- Assumption sanity check. Feed your market assumptions into an AI tool and ask it to challenge them. A good prompt — “What evidence would prove me wrong that this market is growing at 8% per year?” — forces the kind of adversarial thinking that strengthens a plan. Lenders live by poking holes in assumptions, and practicing with an AI sparring partner means fewer surprises in the actual meeting.
What AI is unable to do
- hallucinated information. This is the big one. AI tools can generate market statistics, cite non-existent reports and invent competitor details with total confidence. Every number you include in the market section of a business plan has to be based on something real. If an AI tool gives you a statistic, be sure to check it against the original publication before it ever gets near a lender.
I’ve seen plans based on market size taken from a non-existent report. The founder didn’t know. The AI had argued it so convincingly. A five minute check would have picked it up. As you do your research, build a source list and link every key figure back to something real – Statistics Canada tables, published industry studies, etc.
- Local flavour. AI is trained on what is average on the internet. It has a hard time grappling with the details that give a business plan credibility: the foot traffic on a particular Toronto street, the purchasing habits of prairie distributors, the seasonal patterns of a Halifax tourism business. Local market knowledge is still derived from primary research — calls, visits, surveys.
Canadian founders should look to local sources here. Generic AI tools often miss regional data from the Government of Canada’s business resources and provincial small-business centers in favour of US figures.
- Recency. Many AI models have cutoffs for knowledge—and even tools with live web access can miss the latest shifts in the industry. You can describe a market that has changed in six months as it was in two years. If the claim is time-sensitive—pricing trends, new entrants, regulatory changes—check against current sources no more than a year old.
- Strategic judgement. “AI is able to tell you the market is $2 billion. It won’t tell you if your entry strategy will work, if your pricing will hold up against an entrenched competitor, or if the management team can execute. But the judgements investors really bet on are human ones. The [Business Development Bank of Canada](https://www.bdc.ca/en) sums it up nicely in its planning guidance: research guides the strategy, but the founder owns it.
What do lenders really look for
It’s worth understanding what’s happening on the other side of the desk. When a bank examines the market section, the analyst is really answering three questions. Is the market real and reachable: is it plausible that this business can find enough customers at the prices mentioned? First, Secondly, does the founder know the competition – not just names, but why customers would switch? Third, do the numbers add up? Does the revenue forecast make sense in light of the size and share assumptions of the market?
AI is able to help a founder prepare for all three—as long as the founder does the verification work. A market section that has breadth assisted by AI and depth verified by humans reads a lot differently than one that is pure output. Analysts review hundreds of plans. They know.
A practical workflow approach
Here’s the process I recommend founders take:
- Use AI for the first draft of your research — market overview, competitor list, industry patterns. Go fast, go far.
- Verify each statistic with primary sources. No exceptions. As you go, you build up a list of sources and keep links to the originals.
- Do primary research for what artificial intelligence is unable to do – customer interviews, local observation, supplier conversations. This is the competitive moat in your scheme.
- Treat AI as a competitor — let it find the holes in your thesis before a lender does. Then fill in the holes.
- Do the final analysis yourself. The market section should be an operator’s evaluation, not a generated summary. Your voice your judgement your responsibility.
Bottom line:
AI has cut the cost and time of conducting market research dramatically. But the market section of a business plan is useful not because of how much data it contains, but because it shows that the founder knows the market well enough to compete in it. AI has the evidence at hand. The understanding can be given by only the founder.
The founders who are good at using AI treat it like a research assistant: quick, tireless and in need of supervision. Those who abuse it treat it like an oracle. The lenders know the difference — and so do I.



