AI & Technology

With U.S. hitting a 40-year peak with 590,000 new apartment units, property managers turn to AI-powered solutions

The U.S. just hit a 40-year peak with 590,000 new apartment units being delivered in 2025, marking the biggest supply wave since 1986. In parallel, national multifamily vacancy hit a record high of 7.4%

Property managers are not always prepared for this mix of record high units delivered and multifamily vacancy. In particular, from studio apartments in the heart of bustling cities to sprawling houses with all the latest mod-cons, property managers are tasked with finding the right property, at the right price, in the right location. 

The task of matching renters with ideal properties was largely manual for decades, but the ongoing digital transformation of the rental industry has changed this for good. 

The latest phase of the digital transformation in property is focused on AI. Today, it represents a layer of automation and innovation that sits across the foundation of digital apps and tools. 

Instead of spending hours bogged down in paperwork to complete contract checks, property managers have an array of automated tools at their disposal thanks to AI.

This means managers can focus on value-adding activities instead of admin to enhance the tenant experience and increase the size of their property portfolio in a sustainable way. 

The most effective proptech solutions on the market today have been built around a specific area of service delivery, such as producing new rental agreements or embedding insurance into a contract. In this way, managers can build the ideal tech-stack of AI solutions to support the needs of their agency. 

While AI won’t solve every challenge that the property industry faces, it can help managers streamline their operations and do more with less. This evolution will make it possible to handle large portfolios at scale and improve customer satisfaction rates with hyper-personalized services.  

Here are seven of the top AI solutions property managers to watch in 2026. 

Get Covered: AI-Driven Insurance Compliance

For property managers, a key part of the compliance process centers on making sure that tenant insurance policies are in place.

Up until recently, this represented a major pain point for the industry. The manual process was laborious and time-consuming for busy property managers. Further, the risk of error could leave property managers at risk of non-compliance. 

Get Covered is a prime example of an AI-powered solution built to solve a specific yet high-impact challenge for property managers. The platform turns the task of renters’ insurance from a headache into a smooth process by using AI to automatically verify policies and track compliance. The company also offers additional benefits like the ability to enrol non-compliant tenants into master insurance programs.

Get Covered, which in particular helps with rental insurance compliance for landlords, can be integrated with leading property management systems like Yardi and Entrata to enhance the pre-existing tech stack and build more powerful digital workflows.  

The solution from Get Covered not only means that property managers can save hours of time spent chasing insurance policies through AI-automation, but it also promises to reduce their exposure to risk associated with non-compliance. 

A key differentiator is its end-to-end automation, covering onboarding, policy verification, and claims handling. By leveraging AI to monitor compliance in real time, Get Covered ensures near-perfect accuracy while reducing administrative overhead.

Buildium: Automation for Mid-Sized Portfolios

Next on the list comes Buildium, a company bringing the power of AI automation to the financial side of portfolio management. 

For many property managers, scaling up a portfolio to work with more owners and renters means a direct uptick in administrative work. For small to mid-sized companies, this often limits growth. 

Buildium helps to take care of repetitive yet extremely important tasks that include rent collection, maintenance tracking and financial reporting. Its AI-enhanced tools streamline the time associated with portfolio management, making it ideal for managers on the hunt for scalable, user-friendly solutions.

EliseAI: Conversational AI for Leasing

Engaging with renters and property owners is a core part of being a leading property manager.

Elise AI is helping to automate many elements of client services with a conversational chatbot built specifically for the rental industry. 

The chatbot can answer questions around the clock to keep potential tenants engaged and even schedule tours automatically.

This frees up a significant amount of time for the team while also helping to match more properties with the right renter.

Latch: Smart Access and Building Intelligence

Digital technology isn’t only helping to streamline the back-end office for property managers. It can also be used to enhance benefits such as smart home features and infotainment systems. 

Here, Latch fuses AI with the latest in IoT to enable keyless entry, delivery management, and real-time building insights for buildings and apartments.

The solution not only makes it easier to manage the various codes and devices across a complex, but translates into enhanced security and better tenant experiences.

HappyCo: AI-Driven Inspections and Maintenance

For large portfolios or property managers responsible for large buildings or apartment complexes, keeping up with maintenance is a significant burden.

From regular checks to hot water systems to fixing an emergency leak, it’s critical to keep on top of maintenance and respond to repairs as quickly as possible to maintain a positive tenant experience. 

HappyCo uses a fleet of mobile devices armed with image recognition to help managers identify issues, track repairs, and maintain compliance with safety standards with digital AI inspections. 

Zego (PayLease): Intelligent Payments and Engagement

Zego Pay provides property managers with a payment solution to handle the rent collection process. The key difference here is that this tool isn’t just about reminding tenants that rent is due.

Instead, Zego turns this from an onerous process to a way to engage with residents, offering flexible payment options and simplified transactions. 

It also gives property managers access to improved financial insights to improve cash flow across their portfolio.

Avery (AveryIQ): AI Contact Center Automation

Last but not least on the list comes AveryIQ with a solution for communication.

The platform promises to answer resident enquiries about everything from maintenance requests to contract queries through an intelligent contact center. 

This means that tenants don’t need to wait for office hours to get an answer, while property managers have more free time to spend on other areas of customer service. 

 

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