New platform allows restaurants to accept orders through ChatGPT, reaching customers at the moment they’re ready to order
— SAN FRANCISCO — August 11, 2026 — VoiceBit AI, an AI-powered company that combines AI voice technology, direct web ordering and customer relationship tools to help restaurants grow revenue and ease the customer journey, has launched its ChatGPT ordering integration. This integration allows restaurants to connect their menus and ordering systems directly to ChatGPT, giving customers a conversational way to discover restaurants and find orders tailored to their preferences.
Built using OpenAI’s Apps SDK, the integration lets restaurants appear in ChatGPT conversations when users ask for dining options in the area, compare restaurants or choose what to eat. Instead of searching through several websites or apps, customers can browse menus, submit customized orders and complete their purchase all on a single platform.
“We started VoiceBit AI to give restaurants the power to transact directly with their customers, with a zero-commission model, and this integration is another step in that direction,” said Hitesh Kenjale, VoiceBit AI CEO.
Kenjale, along with cofounders Lovre Soric and Jay Patel are excited to give restaurants this new power to reach customers right where they’re already making decisions.
The launch meets an essential need for consumers as they increasingly turn to AI to help guide their decision-making. The number of people in the U.S. who use ChatGPT to decide where to eat has increased by 800% over the past two years, and around 22% of U.S. adults have purchased food based on these recommendations.
The integration is designed to reduce the challenges that come with online ordering by eliminating multiple steps in the online ordering process. Customers can even ask for recommendations that meet their dietary restrictions, budget, party size, or other preferences. The systems can answer specific questions about the menu and guide users through the entire ordering process.
“While the ordering experience is more intuitive for customers, the bigger win is for restaurants, said Jay Patel, Voicebit AI CTO. “They keep the full value of every order instead of handing a cut, and their customer data, over to third-party platforms.”
The ChatGPT ordering integration is available for restaurants looking to expand their digital ordering capabilities through conversational AI. For more information, visit https://voicebit.ai/products/chatgpt or watch VoiceBit AI’s video about the new integration.
About VoiceBit AI
VoiceBit is an AI-powered direct ordering platform that helps restaurants own their customer relationships again. By combining phone AI, web ordering, SMS marketing, and delivery into a single platform controlled through natural language, VoiceBit gives restaurant owners the tools to take back their ordering channels from third-party marketplaces. VoiceBit is backed by 1984.vc, Berkeley Skydeck, Tetrad.
Contact Info:
Name: Madison Baptiste
Email: Send Email
Organization: VoiceBit AI
Website: https://voicebit.ai/
Release ID: 89200378
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