AI & Technology

Redefining Agility in the Age of AI

By Don Henderson is Chief Technology Officer of BetaNXT, and Chris Nobles is Division Executive of Mediant, a BetaNXT business

The rise of AI has fundamentally redefined what business agility meansโ€”and what isย requiredย to achieve it.ย Along with the incredible new capabilities that AI unlocks, it also brings new complexities, uncertainties andย risksย that require companies to rethink how they strategize,ย utilizeย technologyย andย manage their data.ย Simplyย moving fast in the face of change will no longer suffice.ย To succeedย today,ย businessesย need toย moveย fastย with foresightโ€”beforeย AI-drivenย changeย happens to them andย catches themย flat-footed.ย 

What does it take to move fast with foresight?ย Itย requiresย a systematic approach toย anticipatingย change andย creatingย agility onย multiple planes, infusing ready-for-anything flexibility into the foundations that allow AI to generate value safely, responsibly and continuously. While U.S. regulators have not yet issued comprehensive guidance akin to the sweeping change of the EUโ€™s AI Act, stricter requirements for oversight and compliance are inevitable, and best addressed pre-emptively.ย 

Toย stayย ahead of change on an enterprise level, forward-thinking firms must foster:ย 

  1. Organizationalย Agilityย โ€“ Building cross-functional teams to both steer AI strategy and create a culture of AI literacy and innovationย 
  2. Technologicalย Agilityย โ€“ย Embracing a modern, modularย techย ecosystemย that prizes agnosticย interoperabilityย and โ€œswap-abilityโ€ย 
  3. Dataย Agilityย โ€“ย Creating a meticulously mapped and pre-governed data infrastructure that enables explainability and rapid adjustmentsย 

Organizational Agility:ย A Unified Strategy and Culture of Learningย 

A sound AI strategy starts with peopleโ€”specifically,ย AI steering councils thatย conveneย technologyย leaders, compliance officers, dataย stewardsย and business executivesย toย establishย a commonย knowledge base andย unifiedย vision.ย These cross-functionalย groups are empowered to assess use cases, shepherd responsible development and respond quickly asย operationalย risks, client needs or regulations shift.ย 

Such steering councils must prioritizeย strongย AI governance in every decision and action they take, so that new capabilities canย emergeย with the protection of thoughtful guardrails. Assigning clear roles and responsibilities (e.g.,ย ethics officer, risk officer, compliance officer) is a critical task for operationalizing good governance, as is drafting clear AI policies and procedures that foster ethical use,ย monitoringย and proactive reporting.ย 

With those core tentpoles in place, firms can create a culture of AI literacy and innovation by promoting shared ownership and upskilling at scale.ย For example, some wealth and asset management firms now run AI innovation sprints, pairing portfolio analysts with data scientists for short, structured experiments using synthetic data. Others are deploying firm-wide AI literacy programs, enabling advisors, client serviceย teamsย and operationsย usersย to experiment with copilots or workflow automation tools.ย 

The goal is not to turn every employee into a technologist, but to build a workforce confident enough with AI toย identifyย new opportunities,ย raiseย concernsย earlyย and pivot easily when conditions change.ย 

Technological Agility:ย Modern, Modularย Ecosystemsย 

As we turn our focus to the technology plane, we must remember that AI is not the answer to every problem. Rather, AI is a tool that can help usย get toย faster, better answers. If deployed well, AI can also serve as an accelerator for the ongoing modernization and transformation underway in the investment and wealth landscape.ย 

Legacy, monolithic systems stall AI deployment by making integrations slow, costly and brittle. To counter this, many organizations are shifting toward cloud-native, microservices-based architectures that enable agnostic interoperability and โ€œswap-abilityโ€โ€”allowing AI capabilities to be more easily plugged in, swapped out or scaled on demand.ย 

Real-world examples are alreadyย emergingย across the industry:ย 

  • API-driven onboardingย isย helpingย firms deploy AI-enhanced client due diligence tools without disrupting existing KYC workflows.ย 
  • Modular workflow enginesย enableย wealthย firms toย introduce AI-assistedย drift detection,ย portfolioย rebalancingย andย approvalย routingย without rewriting their entire operations stack.ย 
  • AI-powered automationย of tedious document collection, data aggregation and client-ready presentation is freeing operations teams toย spend theirย timeย on higher-value tasks.ย 

Even as firmsย dial upย their technological agility and modularity,ย itโ€™sย essential that they prioritize traceability,ย securityย and resilience. Thorough documentation of every decision and deployment enables the explainability that both developers and regulators willย seek.ย ย 

As more vendors and partners come onย board, governance and compliance protocols must extend to external AI providers to minimize third-party risk.ย Lastly, responsible enterprises must embed cybersecurity, accessย controlย and operational risk controls specific to AI.ย 

Data Agility:ย A Regulation-Ready, Future-Proof Foundationย 

At theย foundationย of every successful AI initiative lies data agility. AI thrives on clean, well-structured, governable data,ย and the firms that excelย treatย data as a strategic asset, not an operational byproduct.ย Data is also the lifeblood of regulatory compliance and reporting,ย making it doubly important to getย itsย management and securityย rightย from the start.ย 

With the high stakes attached, we believeย successย depends upon creating a meticulously mapped and pre-governed data infrastructure that enables explainability and rapid adjustmentsโ€”in large part due to anticipatory metadata standards and comprehensive documentation.ย Increasingly, firmsย like oursย are implementing:ย 

  • Centralized metadata catalogsย that clearly track data origin, transformationย logicย and usage across models.ย 
  • Automated data quality scoring, enabling models to detectโ€”andย addressโ€”issuesย in real time.ย 
  • Semantic layersย that harmonize data definitions across wealth, custody and trading systems, allowing AI models to reason consistently.ย 

Theseย measuresย prove invaluable when new rulesย emerge.ย For example,ย new requirements forย data retention and explainabilityย can be addressed byย reconfiguring data pipelinesโ€”without touching underlying applications or AI workflowsโ€”if strongย metadata and lineage frameworksย areย in place.ย Or, if a stateย stipulatesย a specific definition of what counts as personally identifiable information (PII),ย the metadata structure can be easily adjusted to make the change holistically.ย What was once a major restructuring effort can now be a manageable configuration update.ย 

The other benefit of building this flexibility into the data infrastructure is that it advances the state of data interoperability. Historically, it has not only been technology systems that have proved incompatibleโ€”very often,ย dataย setsย tuned to different models or standards have caused breaks and headaches as well.ย Achieving agilityย through well-mapped, pre-governed data is a critical step in adapting to AI, newย regulationย and any other new demands that mayย emerge.ย Atย BetaNXT, we areย helping our clients make the leapย by modernizingย our data modelsย to absorb much of the burdenโ€”soย firmsย canย benefitย from the change (with reduced risk and greater efficiency) while beingย abstracted from it.ย 

Agility Reimagined:ย Adapting Through People, Technology and Dataย 

Agility in the age of AI is no longer a single capability;ย itโ€™sย a three-part discipline integrating people,ย technologyย and data in a continuously adaptive framework. When a firm has cross-functional teams that can steer AI strategy, a modernย techย ecosystem that supportsย flexibleย modularity, and data foundations that evolveย ahead ofย regulation, it becomes truly agile.ย 

Our team has been navigating an ever-changing regulatory environment for over four decades, and weโ€™re well-versed in supporting compliance without sacrificing innovation. AI represents a new wave of exciting possibilitiesโ€”not just greater efficiency, but sharper insights, more resilient operations and transformative client experiences. Agility today isnโ€™t merely advantageous. Itโ€™s essential.ย 

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