Topics
This is for all topics on the website under the archives section!
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GenAI & Customer Engagement: Where’s the Empathy?
Imagine a chatbot that resolves 80% of tickets before your first coffee, yet NPS remains flat. Personalization at scale is…
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Tech Due Diligence – The Essential Ingredient Sought by Investors
In today’s competitive mergers and acquisitions (M&A) landscape, technology due diligence (DD) is no longer a box-ticking exercise. It has…
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AI in Recruitment: A Complete Platform to Streamline Hiring
Hiring can be tricky and take a lot of time. There are many steps, like sorting resumes, setting up interviews,…
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AI-Enhanced Commercial Radios Built for Business Efficiency and Performance
Clear communication is one of the most important parts of running a business. In construction, retail, hospitality, or transport, teams…
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The Security Talent Gap is a Red Herring: It’s Really an Automation and Context Gap
We constantly hear about a cybersecurity staffing crisis, but perhaps the real challenge isn’t a lack of people. It might…
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The GenAI surge: Are we innovating at the cost of security?
GenAI is cementing its place at the core of enterprise transformation. What began as experimental use cases has evolved into…
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Delivering on a decade of ALS data – the role of AI in drug discovery
The use of artificial intelligence and big data in healthcare has advanced at remarkable speed over the past decade, rapidly…
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To Deliver ROI, Agentic AI Must be Driven by Business Needs First
Agentic AI has reinvented generative AI over the past year. These autonomous systems promise to make decisions, perform tasks, and…
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Harnessing the Potential of AI Agents
Don’t get left behind. The time to act is now AI has already had a huge impact on the way…
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The Critical Importance of Durable Skills in the Age of AI
For years, career experts have been preaching the importance of durable (or soft) skills for career longevity. These skills, such…
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