Topics
This is for all topics on the website under the archives section!
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The Future Belongs to Companies that Empower Users to Win with AI
SaaS is looking different these days, largely thanks to AI. And that’s a good thing. It has become a set…
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2026: Securing the Next Frontier of AI-Driven Threats
Over the past year, we’ve witnessed an unprecedented acceleration in the sophistication of cyber threats. AI has moved from being a tool in…
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Model Context Protocol: The Smartphone Moment for Enterprise Customer Experience
Enterprise contact centers have long been constrained by fragmented systems that limit both service efficacy and a 360-degree view of…
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Building Real-time, AI-Powered Business Ecosystems, the Agentic Way
Time-to-market reduced by 50 percent for Research & Development (R&D) efforts. Costs lowered by as much as 30 percent in the automotive and aerospace industries. Drug…
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Your Product Page Is Talking Behind Your Back
We are officially in a new era of commerce. The scrappy side hustle of ecommerce grew into the dominant growth…
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Delegation Versus Dumping in the Age of Agentic AI
There’s a leadership pattern I’ve seen for decades: the leaders who practice real delegation build capacity and resiliency; the ones who “dump” work…
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The Agentic AI Revolution: Autonomous Workflows and Human Oversight
The era of artificial intelligence being used as reactive tools is ending. A completely new breed of AI is now emerging: one that…
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AI Isn’t Killing Jobs — It’s Creating Better-Paid Ones
A Shift in the Narrative The anxiety around artificial intelligence (AI) and automation has long centered on job loss. Headlines…
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Why Your AI Strategy Is Probably Backwards
The race for artificial intelligence (AI) dominance has major tech players loosening their purse strings. This year alone, Meta, Microsoft,…
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Composable Manufacturing as the Answer: How AI Intelligence Is Rewiring the Beauty Industry
The beauty industry’s defining challenge isn’t creativity or demand. It’s the lag between insight and execution. Most brands still operate within 12 to 36 month innovation cycles, a relic…
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