The Illusion of Personalization: Why Conversational AI May Break Trust Before It Builds It

The Rise of “Personal” AI Conversational AI is no longer just a productivity tool. Platforms like ChatGPT, Gong, Lavender, and…

Counter Intelligence: AI-Powered POS for Speed and Safety

Every operator knows the feeling: it’s 12:15 pm, the lunch queue is out the door, and the next ten minutes…

You shouldn’t work for your software. Your software should work for you. This idea, once provocative, is now becoming a…

In the rush to integrate AI into the workplace, many organizations have overlooked a key principle: sustainability. For internal communications,…

We all know the old adage “too many cooks spoil the broth,” but it’s perhaps underappreciated that the same logic…

AI is increasingly becoming embedded in most of the core functions of many of our organisations. But as deployment grows,…

The age of AI has brought amazing progress across many industries, and data analytics is no exception. In fact, recent…

The Government’s commitment to AI in public services and data-driven solutions is prompting a reassessment of how the UK’s public…

We’ve all been there: frantically checking a flight’s status, only for the information to be out-of-date or simply wrong. Whether…

The Rise of AI: A Technological Turning Point Artificial Intelligence (AI) is shaping up to be the biggest technology craze…