Agentic
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The Agentic Revolution: Navigating Identity, Authorization, and Trust in a World of Software Agents
“Agentic” is the buzzword of 2025. And for good reason. Soon, software agents will automate so many of the things…
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Agentic AI is Reshaping Travel Loyalty—And Travel Brands Need to Adapt
Last month, at the CarTrawler Connect25 conference, leaders in the airline, car rental, and mobility industries gathered to discuss the…
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Beyond Bots: How Autonomous AI Agents Are Reshaping Enterprise Workflows
The promise of workflow automation has long captivated enterprises. From simple macros in spreadsheets to full-blown robotic process automation (RPA),…
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How agentic AI is transforming customer experience
The pandemic forced a rapid transformation in customer service, pushing companies towards automation almost overnight. In that scramble, chatbots became…
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AI Agents on Social Platforms: Where Engagement Meets Automation
Social platforms are no longer just places to post and scroll. They’ve become business battlegrounds where customer service, sales, and…
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How AI agents could make super apps viable in the West
Western markets never really got along with super apps the way the APAC market did. With AI agents in the…
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What does agentic AI mean for programmatic advertising?
Developments in Machine Learning and AI, supported by Large Language Models (LLMs), have made programmatic advertising faster and smarter in…
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Cognigy Reaches Microsoft Solutions Partner with Certified Software, Empowering Azure Customers with Agentic Enterprise AI Agents
Dallas, Texas, May 22, 2025 — Cognigy, a global leader in AI-powered customer service solutions, today announced it has achieved…
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