Agentic
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What is a ‘ticketless enterprise’?: The core principles of the approach, challenges to overcome and the role of agentic AI
Traditionally, IT operations have taken a ticket-based approach. When an issue arises, a ticket is raised, and the support and…
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When AI Can’t Feel: The Hidden Cost of Emotionally Unintelligent Agents in the Call Center
The Missed Moment It’s 3:47 PM on a rainy Thursday afternoon in Cleveland. Sarah, a long-time customer of a telecom…
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Coverflow Raises $4.8M to Scale AI Insurtech Platform that Saves Insurance Brokers 1,500+ Hours Annually
Last year, Coverflow co-founders Matthew Fastow and Akash Samant spotted what they call “a once-in-a-generation opportunity” in a surprisingly overlooked…
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AI Agents and Implementation Challenges
Abstract This paper explores the architecture and functioning of Large Language Model (LLM) agents, focusing on their essential building blocks—prompts,…
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Perforce Launches Breakthrough in Agentic AI That Ends the Era of Test Scripts
Perforce Software, the DevOps company for global teams seeking AI innovation at scale, launched a breakthrough in agentic AI testing…
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The Role of Process Intelligence in Implementing Agentic AI and Automation
Agentic AI and agentic automation are transforming how organizations approach process optimization, decision-making, and operational efficiency. These advanced technologies enable…
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Securing the Next Frontier: Why Agentic AI Demands a New Approach to Cybersecurity
As artificial intelligence continues to evolve, we are entering a new phase, one that moves beyond content generation to something…
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Can Agentic AI Unlock a Nobel Prize with an Unsolved Mystery?
The notion of Agentic AI encompasses a type of artificial intelligence that possesses the capacity to engage in advanced reasoning,…
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AI at the Front Desk: How Intelligent Agents Are Transforming Healthcare Workflows and Patient Experience
A Tipping Point in Healthcare Healthcare is reaching a critical point. Burnout is increasing, patients are becoming more frustrated, and…
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Data Strategy Wizardry to Unlock the Future of Agentic AI
Imagine you’re tasked with planning a complex international trip for a large team. Some colleagues are flying in from London,…
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