Automation
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Reginald WarlopApril 7, 2023
How to humanise Robo advice
Over the past decade, robo-advice has emerged as a new way to provide financial advice to customers. It is a…
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Zachary AmosMarch 28, 2023
How AI Is Revolutionizing Inventory Management
The intricacies of inventory management complicate yet streamline when employing other technology. Internet of Things (IoT) devices and AI assistance…
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Neil MurphyMarch 23, 2023
Process Intelligence: the secret to business optimisation
The term “efficiency” has become a bit of a buzzword among organisations in various sectors, serving both as a goal…
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Shail KhiyaraMarch 7, 2023
Why Managing Automation and AI Manually is Not Enough
The automation industry is falling short of fully utilizing automation and AI techniques to manage automation. This leaves today’s automation…
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Per OttossonFebruary 28, 2023
Using intelligent routing to optimise customer satisfaction
The customer experience when calling a contact centre can often feel like a game of ping pong; being bounced around…
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Matt RuminsFebruary 16, 2023
Data, AI and automation will never replace humans. Fact
We’ve all heard the scare stories. The availability of endless data will allow organisations to become less reliant on the…
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Stan ChauvinJanuary 8, 2023
The role of AI and Automation in Organic Search
We have seen huge advancements in the field of AI over the last 20 years with the development and popularisation…
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Olivier PairotNovember 28, 2022
Behind the scenes of Europe’s first commercial fully driverless shuttle service
Technology provider EasyMile recently won a 10-year contract for a fleet of fully driverless (without any human supervizor on board)…
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Building a Digital Workforce Using OpenBots Intelligent Automation Platform
To survive an ever-evolving business environment, organizations need to build flexible, on-demand digital ready workforces. As a result, digital technologies…
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Tim MercerNovember 13, 2022
How intelligent automation is augmenting the workforce
Robotic process automation (RPA) has been a major force for augmenting how we live and work since long before COVID-19,…
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