Automation
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How to humanise Robo advice
Over the past decade, robo-advice has emerged as a new way to provide financial advice to customers. It is a…
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How AI Is Revolutionizing Inventory Management
The intricacies of inventory management complicate yet streamline when employing other technology. Internet of Things (IoT) devices and AI assistance…
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Process Intelligence: the secret to business optimisation
The term “efficiency” has become a bit of a buzzword among organisations in various sectors, serving both as a goal…
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Why Managing Automation and AI Manually is Not Enough
The automation industry is falling short of fully utilizing automation and AI techniques to manage automation. This leaves today’s automation…
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Using intelligent routing to optimise customer satisfaction
The customer experience when calling a contact centre can often feel like a game of ping pong; being bounced around…
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Data, AI and automation will never replace humans. Fact
We’ve all heard the scare stories. The availability of endless data will allow organisations to become less reliant on the…
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The role of AI and Automation in Organic Search
We have seen huge advancements in the field of AI over the last 20 years with the development and popularisation…
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Behind the scenes of Europe’s first commercial fully driverless shuttle service
Technology provider EasyMile recently won a 10-year contract for a fleet of fully driverless (without any human supervizor on board)…
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Building a Digital Workforce Using OpenBots Intelligent Automation Platform
To survive an ever-evolving business environment, organizations need to build flexible, on-demand digital ready workforces. As a result, digital technologies…
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How intelligent automation is augmenting the workforce
Robotic process automation (RPA) has been a major force for augmenting how we live and work since long before COVID-19,…
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