Tom is the CEO of Zendesk, and a member of the board.
Most recently, Tom was a partner at the private equity firm Permira, where he was the head of the Menlo Park office and focused on investing and value creation in the Technology sector. In addition to the Zendesk board, Tom serves on the boards of Axiom, G2, Seismic, and Mimecast. Prior to joining Permira, Tom was the President of Genesys, a Permira fund portfolio company and global leader in omnichannel customer experience and contact center software. During his more than ten-year tenure with Genesys, he focused on developing and implementing strategic and operational initiatives aimed at driving value creation across the business. Tom’s previous global experience includes working in Paris, France for almost five years along with over 20 years operational experience in the technology sector leading teams from sales to research and development.
Tom holds a B.A. from the University of Dayton and a J.D. from the University of Chicago Law School.
Tom and his family live in the San Francisco Bay Area, CA. He enjoys traveling, reading history books, and following the University of Dayton Flyers basketball team.
