Winning with CX in the age of AI: the automated, customer-centric value exchange
The digital landscape is undergoing a profound shift, as AI is becoming more prominent in every aspect of our lives. In the online world, this has manifested... Read more.
Why AI is Good For PR and Communications
AI is transforming every industry, we’ve all seen it, but I want to share my take on why communications is built for this moment and how public relations isn’t being... Read more.
The New Insider: How AI Is Redefining Insider Threats
OpenAI recently revealed it had banned ChatGPT accounts reportedly linked to North Korean IT operatives who used the tool to generate fake resumes, solve coding challenges and... Read more.
A Principled Approach to Responsible AI
You can’t go anywhere these days without running into AI. Turn on the TV, there’s an ad about a new AI agent that will help you make dinner reservations... Read more.
When AI Becomes a Legal Liability: Why Probabilistic Models Fail Compliance and How Deterministic AI Restores Trust
Drift isn’t randomness. It’s regulatory risk. Deterministic frameworks like Decision Physics prove that AI can be made auditable, reproducible, and safe for... Read more.
Future of humanoids is in their hands
Humanoids can now jog, climb, and even pull off acrobatics, yet many still struggle with something as simple as picking up a screwdriver reliably. This problem illustrates... Read more.
When Good Features Go Bad: Finding Hidden Flaws in Product Launches
In today’s fast-evolving world of AI, the importance of product success can be easily overstated. Working for big tech companies like Amazon and Capital One,... Read more.
75% of SMEs are at risk by failing to embrace AI – This is what they need to understand!
An overwhelming three quarters of C-level executives stated six years ago that their organisations could go out of businesses unless they extensively deployed... Read more.
Why Zero Trust Must Guide the Future of Security As AI Adoption Grows
As artificial intelligence (AI) continues to permeate into every corner of the enterprise and essential services, organizations face a startling reality: the threat landscape... Read more.
When “AI-Powered” Portfolio Optimization Is Neither Artificial Nor Intelligent: The Trillion-Dollar Trust Gap
There is a troubling phenomenon that threatens to undermine investor confidence in legitimate technological innovation – many firms claiming to use AI for... Read more.