First-to-market AI medical interpretation levels up every step of the LEP patient’s healthcare journey
PHILADELPHIA, Aug. 27, 2026 /PRNewswire/ — GLOBO Language Solutions (“GLOBO”), the leading B2B provider of interpreting and translation services, today announced being shortlisted in The 2026 A.I. Awards program in the following category: Best Use of AI in Natural Language Processing (NLP) and Translation.
Launched in 2024 and operated by global cloud computing awards body The Cloud Awards, The A.I. Awards recognize the best in artificial intelligence, machine learning, deep learning, and agentic AI solutions. Nominees for the 2026 awards include global organizations—ranging from household names and established technology giants to startups.
High demand for qualified interpreters, cost pressures associated with emergency department remittance and extended lengths of stay, and competing workflow priorities commonly challenge healthcare organizations seeking to provide on-demand access to a limited English proficient (LEP) patient’s preferred language. With these concerns in mind, and following a two-year research initiative and pilot site testing to determine where AI could responsibly expand multilingual access, GLOBO introduced the GLOBO KAI™, a healthcare-optimized AI interpreter solution to facilitate real-time conversations at low-risk, non-clinical touchpoints.
“We have a huge opportunity to improve the healthcare experience of 20% of the U.S. population who don’t speak English as their first language; and, as a result, help healthcare providers dramatically improve their workflow operations and finances,” said Dipak Patel, GLOBO’s CEO.
“GLOBO has not only figured out where to deploy AI for certain languages and administrative interactions, but also where in the LEP patient’s health journey to put in the right safeguards to bring in a human interpreter,” he continued. “When a patient’s needs turn clinical, that is the most appropriate use of a human interpreter—to establish trust and empathy, ask clarifying questions to reach diagnosis and treatment, and serve essentially as the patient’s advocate.”
James Williams, CEO of The Cloud Awards, said: “We’re very proud to reveal the shortlist in The 2026 A.I. Awards. This first phase of the awards is always extremely exciting, as we are privileged to read about and see for ourselves some of the outstanding work that is happening in the most dynamic area of cloud computing. Each year, nominees into The A.I. Awards continue to show how technological boundaries are being pushed, and new levels of business value are being unlocked through clever applications of AI.
“GLOBO Language Solutions is well deserving of their shortlist place, and we wish them luck in the next round of judging.”
About the Cloud Awards
The Cloud Awards is an international program which has been recognizing and honoring industry leaders, innovators and organizational transformation in cloud computing since 2011. The Cloud Awards comprises five awards programs, each uniquely celebrating success across cloud computing, software-as-a-service (SaaS), cloud security, artificial intelligence (AI), and financial technologies (FinTech). Winners are selected by a judging panel of international industry experts. For more information about the Cloud Awards, please visit https://www.cloud-awards.com/.
About GLOBO
Philadelphia-based GLOBO Language Solutions (“GLOBO”) delivers on-demand interpreting and translation services through its GLOBO HQ and GLOBO Connect platforms. Its growing artificial intelligence portfolio includes GLOBO KAI™ and GLOBO Live Quality. GLOBO manages an independent global network of 10,000+ linguists who speak more than 430 languages and dialects, supporting organizations across healthcare, government, education, and federal and state courts with 24/7 audio, video, on-site, and sign language interpreting, and translation services.
GLOBO ranked No. 18 globally and No. 8 in the U.S. on Slator’s 2026 Language Service Provider Index, and ranked No. 29 globally on the 2026 Nimdzi list of the world’s 100 largest language service providers and No. 8 globally on Nimdzi’s 2025 Interpreting Index that ranks leading interpreting providers.
In 2026, GLOBO made its 10th appearance on the Inc. 5000 list, ranked No. 34 on the Inc. Regionals: Northeast list, and named consecutively to the Deloitte Technology Fast 500™ North America in 2024 and 2025. The company was also named to Modern Healthcare‘s 2026 Best Places to Work in Healthcare list for the second consecutive year and, for the first time, to Becker’s Healthcare’s 2026 Top Places to Work in Healthcare list. In 2025, GLOBO received a Silver Stevie® Award for Technology Breakthrough of the Year – Artificial Intelligence (AI).
GLOBO Media Contact:
Angela Jenkins
Angela Jenkins & Associates, LLC
303.877.0115 (MT)
[email protected]
For The Cloud Awards Media Contact:
Matthew Gregory – Head of Marketing
https://www.cloud-awards.com/
[email protected]
212.574.8117
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SOURCE GLOBO Language Solutions, LLC
