Twenty-Five Years of Hands-On IT
SEATTLE–(BUSINESS WIRE)–#ManagedITServiceProvider–What started as one person’s conviction that there had to be a better way to support growing organizations has become one of the most trusted Seattle MSPs in the market. This month, Interplay celebrates 25 years in business — a milestone that reflects not just longevity, but a relentless commitment to a mission the team has carried from day one: to empower people and organizations by managing their technology.
From BDPNetworks to Interplay
Brian Place launched BDPNetworks in 2001 with a straightforward premise: organizations deserve IT partners who show up, solve problems without drama, and treat every person they support like they matter. Over time, the company evolved — and so did the brand. BDPNetworks became Interplay, a name chosen to reflect what the company does best: the dynamic, collaborative interplay between technology and the people who depend on it. Interplay’s brand promise — hands-on IT — is baked into everything from how phones are answered to how engineers show up on-site, month after month, at client offices across the Seattle metropolitan area.
A Quarter Century of Milestones
Over the past 25 years, Interplay has built a track record that speaks for itself:
- 98%+ customer satisfaction rate on support tickets
- Five-star rating on Google with 30+ reviews
- Average response times under 10 minutes
- SOC 2 Type II certified — exceptionally rare among Seattle MSPs of any size
- 100% in-house team — never outsourced, never offshored, ever
- Proudly LGBTQ+ and family-owned
These aren’t marketing metrics. They’re the byproduct of a culture built around genuine care — for clients, for their teams, and for the mission-driven organizations that make Seattle what it is.
Serving the Organizations That Serve Seattle
Nonprofits make up more than 40% of Interplay’s client base — a natural fit for a company that believes IT should enable the work that matters, not get in the way of it. From affordable housing organizations to youth services nonprofits, Interplay has spent two and a half decades earning the trust of the people doing the hard work of making the Pacific Northwest a better place to live.
The People Behind the Promise
Interplay’s 25-year track record is the product of a team of real, local experts — engineers who know their clients by name, understand their environments inside and out, and treat every support ticket like it matters. In an industry that has increasingly leaned on offshore staffing and anonymous help desks, Interplay has held firm: in-house, human engineers who show up for clients month after month.
“We like that we have someone come to the office once a month. They strive to solve all our issues on a daily basis,” one long-term client noted.
That’s not a service level agreement. That’s a relationship. And after 25 years, Interplay has built a lot of them.
“Your IT shouldn’t just work,” said Place. “It should feel like it’s being handled by people you actually like.”
About Interplay
Interplay is a Seattle-based managed IT services provider and proudly LGBTQ+, family-owned business. Founded in 2001, Interplay exists to empower people and organizations by managing their technology — with a 100% in-house team that is hands-on, responsive, and never outsourced or offshored. With SOC 2 Type II certification and a five-star reputation built over 25 years, Interplay delivers the kind of IT partnership that mission-driven organizations actually need.
Learn more at www.interplayit.com
Contacts
Media Contact
Brian Place, Founder & CEO
206-701-9104
[email protected]
