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Valuing AI: Why Old Metrics Fail in the New Intelligence Economy

By Joshua Ness, AI & Emerging Tech Advisor

As the disruptive force shifts from hardware to intelligence, leaders must adopt a new framework to separate hype from tangible value. 

The boardroom buzz around Artificial Intelligence has reached a fever pitch, but for C-level executives and investors, the critical question remains: How do we separate transformative value from speculative hype? 

For decades, we’ve relied on metrics rooted in a world driven by hardware and connectivity. It was an era sparked by the iPhone and scaled by cloud infrastructure. Today, that symbiosis is shifting. The primary disruptive force is now intelligence itself, and our valuation models are dangerously out of date. 

Companies that proactively integrate new AI capabilities will be the ones that remain relevant and capitalize on the opportunities of the next decade. To identify these future leaders, we must move beyond traditional financial statements. The following four-pillar framework is structured to more meaningfully assess the true value of an AI-first enterprise. 

1. Data Moats and Proprietary Intelligence 

In the new AI era, data becomes the core of a company’s intellectual property. A defensible “data moat” revolves around the proprietary nature, quality, and feedback loops of the data a company generates and processes. 

Ask not “How much data do they have?” but “Does their core business operation generate unique data that improves the AI, which in turn improves the business?” This virtuous cycle is the hallmark of a true AI-native organization. 

For example, a logistics company using AI to optimize routes isn’t just saving fuel; it’s generating proprietary, real-time traffic and delivery data that no competitor can buy, continuously sharpening its predictive edge. This is a core part of moving beyond theory and into practical, data-driven projects. 

In practice, Tesla’s millions of cars collect proprietary driving data that continuously trains its Full Self-Driving models and strengthens its self-learning feedback loop. This provides the carmaker with a strong and multifaceted competitive advantage grounded in scale, cost efficiency, speed of learning, and strategic leverage in AI development. 

2. Agentic Capability and Automation Velocity 

Advanced AI moves beyond simply analyzing data or generating outputs, and now acts on users’ behalf. “Agentic AI” refers to systems that can autonomously perform complex, multi-step tasks to achieve a goal. 

The true measure of an AI-first company is its “automation velocity.” This is the speed at which it can delegate increasingly complex workflows to intelligent agents. Klarna exemplifies this with an AI assistant that replaces 700 human agents with GPT-based assistants that autonomously manage customer interactions. This allows the payment service provider to realize annual savings exceeding $40 million and reduce average resolution times from 11 minutes to under two. 

Evaluate the company’s ability to automate core business functions, not just peripheral tasks. Are they using AI to handle complex customer service resolutions, manage dynamic supply chains, or co-create complex product designs? The higher the automation velocity, the greater the operational leverage and scalability. 

3. Ecosystem Integration and Network Effects 

Stand-alone AI tools are now commodities. True value lies in how deeply an AI is embedded within a broader business ecosystem. 

As the Executive Director for Startup Grind in New York City, the world’s largest startup community, I’ve seen firsthand that the most successful innovators build platforms, not just products. 

Assess the stickiness and indispensability of the AI solution. Does it integrate with other critical software? Does its usage by one customer make the service more valuable for others (a network effect)? An AI-powered compliance tool for the financial industry, for example, becomes exponentially more valuable as it learns from the regulatory nuances of each new client, creating a smarter system for all. 

Organizations like Microsoft are in a prime position to take advantage of these network effects with products like Copilot that are integrated across Word, Excel, Outlook, and Teams, creating value and network effects through multi-app learning and shared context. 

4. Governance and Trust Architecture 

In a world of black-box algorithms and data privacy concerns, trust is a tangible asset. Despite the urge to rapidly integrate AI into areas with the highest feasibility, an AI-first leader doesn’t treat governance as a compliance checkbox. Successful organizations will deal with internal change management and inevitable regulatory scrutiny by building it into the architecture of their technology. 

This is particularly crucial in my work advising senior government executives, where responsible AI implementation is paramount. The modern enterprise will be no different. 

Examine the company’s commitment to responsible AI. Do they have a clear framework for data governance, model transparency, and bias mitigation, such as the NIST AI Risk Management Framework? Are they working with transparent third-party systems like IBM and deploying tools for monitoring bias, ensuring transparency, and aligning enterprise AI with regulatory standards? 

In the coming years, companies with a robust and transparent “Trust Architecture” will command a premium, as they will face fewer regulatory hurdles and build stronger customer loyalty. 

The New Executive Mandate 

The transition to an intelligence-driven economy has moved beyond a predicted “future trend” and is now a present reality demanding immediate engagement. 

For leaders, you must learn to see your organization through this new AI-centric lens. Evaluating your own company or a potential acquisition using these four pillars will help you make sense of the noise and build an actionable roadmap for the future. 

The time to start taking AI seriously is now. Those who can read and write this new story will be the ones to define the next decade of value creation. 

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