Healthcare businesses are reimagining their operations, and leaders like Narayan Health and HCG are at the forefront of this transformation. They leveraged Salesforce and its health-related offerings to unify patient data, automate workflows, and strengthen engagement.
As the healthcare industry evolves, businesses expect integrated generative AI, and advanced data solutions to automate manual processes and support smarter patient interactions, as revealed by McKinsey.
Hence, this is the time to invest in Salesforce for healthcare!
This blog will help you demystify future trends in healthcare and why Salesforce is said to be the future CRM for healthcare businesses.
Let’s get started with it!
AI and the Future of Healthcare: Key Trends Transforming the Industry
Here is a list of future healthcare trends that are curated from trusted healthcare reports:
Precision Medicine
Healthcare is moving toward personalized treatments based on each patient’s unique genetics, lifestyle, and environment. This approach helps providers create more effective treatment plans. It includes targeting therapies to the individual’s specific needs.
Telehealth Expansion
Virtual care, such as video doctor visits and remote monitoring, is growing rapidly. It allows patients in remote or underserved areas, or with mobility issues, to access healthcare conveniently from home.
Wearable Health Technology
Devices like smartwatches and glucose monitors help people track vital signs like heart rate and blood sugar in real time. This empowers patients to take control of their health and share important data with healthcare providers.
Artificial Intelligence and Machine Learning
AI tools are becoming common in diagnosing diseases, predicting patient risks, and improving hospital operations. These technologies help doctors make better decisions and make healthcare delivery more efficient.
Virtual Health and Connected Care
Patients will experience more seamless care through integrated portals and apps, enabling continuous communication with providers, easier appointment management, and access to health information anytime.
Salesforce offers Health and Life Sciences Cloud in order to cope and stay updated with these future trends. Partnering with a Healthcare mobile app development company also ensures that these innovations are implemented effectively with patient-friendly digital solutions.
Salesforce Healthcare Offerings
Salesforce Health Cloud
Salesforce Health Cloud is a purpose-built solution designed specifically for healthcare providers. It consolidates all patient data, clinical and non-clinical, into a single unified platform. It offers a 360-degree patient view and eliminates data fragmentation.
Health Cloud helps care teams collaborate in real-time, streamline workflows, and deliver more personalized, efficient care.
Its key features include patient relationship management, care team coordination, AI-powered insights, secure data handling compliant with healthcare regulations like HIPAA, and integration with electronic health record (EHR) systems. It supports appointment scheduling, telehealth, and patient engagement to enhance overall care quality and operational efficiency.
Salesforce Life Sciences Cloud
Salesforce Life Sciences Cloud is designed to meet the unique needs of life sciences companies such as pharmaceutical, biotech, and medical firms. It provides tools to manage complex relationships with healthcare providers, researchers, and patients.
The solution supports clinical trial management, regulatory compliance, product commercialization, and scientific collaboration. It enables personalized engagement with healthcare professionals and patients while offering analytics to drive innovation and accelerate product development.
Like Health Cloud, it emphasizes data integration, security, and compliance to meet industry standards.
These offerings are flexible and scalable, allowing you to adapt to future trends in the industry. When combined with Healthcare App Development Services, they empower organizations to build tailored applications that integrate directly with Salesforce, ensuring more seamless and patient-centric digital healthcare experiences.
However, success depends on proper implementation and having an expert who continuously monitors these trends and also determines what is best for your business. That’s why hiring a Salesforce developer would be the right solution.
To save you the hassle of running a lengthy hiring process, Smart IT Staff steps in with a solution. We provide pre-vetted Salesforce experts with flexible hiring models. You can easily bring in the right talent and close the IT skill gap in your business.
