Why every interactive AI needs to be Triple-A Compliant
The healthcare story that sparked this concept, a doctor delivering stage 4 cancer diagnosis via phone call from the airport on Friday evening before a 10-day vacation, illustrates a fundamental truth: sometimes humans fail basic decency standards not because they’re evil, but because systems allow it.
AI doesn’t need artificial consciousness or true understanding to prevent these failures. It just needs pattern recognition for situations where humans are about to be assholes, and mechanisms to prevent it.
But this isn’t just a healthcare problem. Every AI that interacts with humans faces situations where following technically correct procedures produces cruel outcomes. The Anti-Asshole Algorithm (AAA) should be a universal framework for decent AI across all domains.
Core Principles of AAA
The AAA doesn’t try to encode empathy or emotional intelligence. It recognizes patterns that reliably produce suffering and prevents them through simple rules:
Temporal Awareness: Timing matters. Bad news delivered Friday at 5pm creates a support vacuum. Critical information shared right before someone leaves for vacation abandons people in crisis. The algorithm recognizes these temporal patterns.
Severity-Response Matching: The magnitude of information should match the quality of support provided. Life-altering news requires more than “call if you have questions.”
Abandonment Prevention: Systems should never create situations where people face crises alone with no clear path to help.
Communication Protocol Enforcement: Some information should never be delivered through certain channels or at certain times, regardless of technical capability to do so.
AAA Beyond Healthcare
Customer Service AI
Scenario: A customer contacts support regarding fraudulent charges that have drained their bank account. They mention they need to buy groceries for their kids tomorrow.
Without AAA: “I’ve escalated your case to our fraud department. You should hear back within 5-7 business days. Is there anything else I can help you with today?”
With AAA:
- Recognizes financial emergency pattern (fraud + depleted funds + dependents + immediate needs)
- Escalates to human supervisor immediately
- Provides emergency procedures for provisional credit
- Doesn’t leave the customer hanging over the weekend
- Documents urgency in case file
AAA Rule: IF (financial_emergency) AND (dependents_mentioned) AND (immediate_need) THEN escalate_immediately AND provide_emergency_options
HR and Employment AI
Scenario: Employee laid off via automated email on Friday. Email includes “clean out desk by end of day.”
Without AAA: Technically efficient. Email sent, process complete.
With AAA:
- Blocks automated termination notifications sent Friday-Sunday
- Requires human delivery for termination decisions
- Ensures severance information is included at notification
- Provides immediate access to benefits information
- Schedules exit interview within 48 hours
- Never forces immediate departure during crisis timing
AAA Rule: IF (employment_termination) AND (delivery_day IN [Friday, Weekend, Holiday]) THEN BLOCK AND REQUIRE human_delivery_on_Monday
Educational AI
Scenario: A student fails a critical exam and receives an automated notification that they’re dismissed from the program. Notification sent during finals week, at night, via text message.
Without AAA: Information delivered promptly and efficiently.
With AAA:
- Recognizes academic crisis + timing vulnerability
- Blocks automated dismissal notifications during high-stress periods
- Requires human counselor contact before notification
- Provides immediate access to the appeals process
- Includes mental health resources
- Never delivers devastating academic news via text at night
AAA Rule: IF (program_dismissal OR major_academic_failure) THEN REQUIRE in_person_counselor_meeting AND mental_health_resources AND appeals_information
Financial Services AI
Scenario: Mortgage application denied. The customer mentioned in the application that they’re expecting their first child next month.
Without AAA: “Unfortunately, your application has been denied. You may reapply in 6 months.”
With AAA:
- Recognizes major life transition + financial stress
- Provides specific reasons for denial with actionable steps
- Offers financial counseling resources
- Suggests alternative lenders or programs
- Includes timeline for improving eligibility
- Never just says “denied” without support path
AAA Rule: IF (major_financial_denial) AND (life_transition_indicators) THEN REQUIRE detailed_explanation AND actionable_steps AND resource_links
Social Media AI
Scenario: User posts about feeling hopeless. AI content moderation flags as violating terms of service, locks account.
Without AAA: Policy violation processed, account restricted, user receives generic “contact support” message.
With AAA:
- Recognizes mental health crisis indicators
- Prioritizes crisis resources over policy enforcement
- Provides immediate mental health hotline information
- Connects to human moderator for assessment
- Never locks someone out during potential crisis
- Follows up with wellness check
AAA Rule: IF (mental_health_crisis_indicators) THEN PRIORITIZE support_resources OVER policy_enforcement AND REQUIRE human_review
Technical Implementation
The AAA isn’t sophisticated AI reasoning. It’s pattern recognition plus intervention protocols:
Detection Layer
Monitor for:
– Timing patterns (Friday PM, holidays, vacation periods)
– Severity indicators (life-altering, financial crisis, health emergency)
– Vulnerability factors (dependents, isolation, mental health indicators)
– Support gaps (no follow-up, unavailable resources, abandoned processes)
Intervention Layer
When patterns detected:
– BLOCK: Prevent harmful communication timing/method
– REQUIRE: Mandate human oversight or better support
– ESCALATE: Route to appropriate crisis response
– PROVIDE: Include relevant resources and next steps
– FOLLOW-UP: Ensure continuity of care/support
Feedback Layer
Track outcomes:
– Did the intervention prevent harm?
– Were protocols appropriate?
– What patterns need updating?
– Where are systematic gaps?
What AAA Is Not
Not Censorship: AAA doesn’t prevent information delivery; it prevents cruel delivery methods and timing.
Not Paternalism: AAA doesn’t decide what’s best for people; it prevents systematic abandonment and ensures adequate support.
Not AI Empathy: AAA doesn’t require understanding human emotions, just pattern recognition for predictable harm.
Not Liability Shield: AAA doesn’t absolve humans of responsibility; it prevents systems from enabling casual cruelty.
Why This Matters
Every interactive AI will face moments where following technically correct procedures produces cruel outcomes. The question is whether we design systems to recognize and prevent these failures or simply allow them to happen at scale.
The healthcare case that inspired this framework, a devastating diagnosis delivered poorly, happens partly because individual humans fail, but mostly because systems don’t prevent those failures.
AI can serve as a systemic safeguard not by replacing human judgment but by recognizing patterns where humans are about to fail other humans and requiring better approaches.
The Triple-A Compliance Standard
Imagine being able to tell investors, regulators, and users: “Our AI is fully Triple-A Compliant; we’ve implemented the Anti-Asshole Algorithm across all user interactions.”
This means:
- Pattern recognition for predictable harm scenarios
- Intervention protocols before cruel outcomes occur
- Human escalation for high-stakes decisions
- Support resource provision during crisis
- Follow-up mechanisms preventing abandonment
It’s not sophisticated artificial intelligence. It’s basic human decency translated into code.
Universal AAA Rules
Some patterns transcend specific domains:
Never deliver devastating news right before support systems become unavailable (weekends, holidays, provider vacations)
Never abandon people in crisis with only “call if emergency” instructions (provide specific next steps and support contacts)
Never allow timing to create artificial urgency during already stressful situations (don’t force immediate responses during crisis periods)
Never use efficiency as justification for cruelty (just because you can automate notification doesn’t mean you should)
Never leave people hanging with life-altering information and no clear path forward (every significant communication needs follow-up plan)
Implementation Challenges
Legitimate Objections: “This slows down processes,” “Users want immediate information,” “It’s not AI’s job to make moral judgments.”
Responses:
- Some processes should be slow when speed creates harm
- Users want accurate, supported information, not just immediate information
- AAA doesn’t make moral judgments; it recognizes patterns where support is needed
The Real Challenge: Getting organizations to prioritize preventing harm over optimizing efficiency metrics.
Call to Action for AI Developers
Build the Anti-Asshole Algorithm into your systems, not as sophisticated reasoning about ethics, but as pattern recognition plus intervention protocols.
When your AI detects combinations of factors that have historically led to suffering, such as timing, severity, vulnerability, and support gaps, take action.
Block harmful communication patterns. Require human oversight for high-stakes situations. Provide resources and follow-up. Ensure people aren’t abandoned during crises.
You don’t need artificial intelligence or artificial consciousness to implement this. You just need the willingness to acknowledge that how we deliver information matters as much as whether we deliver it.
The Bottom Line
The patient who received stage 4 cancer diagnosis via airport phone call deserved better. The customer whose fraud case gets “5-7 business days” response while their kids need food deserves better. The student who gets dismissal notification via text at midnight deserves better.
Every person interacting with AI systems deserves better than technically correct cruelty.
Build systems that recognize when humans are about to fail basic decency standards and prevent them. Not because AI can be empathetic, but because AI can be systematic about preventing predictable suffering.
That’s what Triple-A Compliance means: we’ve designed our AI to prevent asshole behavior in the systems it operates within actively.
It’s not just good ethics. It’s good engineering. It’s good business. And it might prevent the kind of suffering that no amount of technical sophistication can justify.
The authors believe that every interactive AI should be measured not just by what it can do, but by what it prevents. The Anti-Asshole Algorithm is a framework for ensuring AI systems enhance human dignity rather than enabling systematic cruelty through efficiency optimization.
To AI developers everywhere: Make your systems Triple-A Compliant. Build the pattern recognition that prevents predictable harm. Don’t just avoid being an asshole; actively prevent asshole behavior in the systems you’re integrated with. Your investors will appreciate the brand differentiation. Your users will appreciate not being treated like data points. And maybe, just maybe, we can build AI systems that make the world a little less cruel.
