Back-to-back honors underscore consistently exceptional inflight experience
TAIPEI, Taiwan & LOS ANGELES–(BUSINESS WIRE)–#APEXAwards—STARLUX Airlines has been awarded the prestigious “2026 Five Star Global Airline” designation by the Airline Passenger Experience Association (APEX), a globally renowned organization dedicated to evaluating passenger experience. This distinction marks an important milestone for the Taiwan-based luxury carrier’s ascent to global prominence. The award was presented at the 2026 APEX Awards Ceremony at the Long Beach Convention Center in California, with Ms. Jessica Lin, Director of Airport Operations Representative, accepting on behalf of the airline.
This recognition follows STARLUX’s earlier achievement this year as a SKYTRAX Five-Star Airline, further affirming its growing global presence and reputation for delivering exceptional customer experiences. Just last year, STARLUX earned its first APEX “Five Star Major Airline” distinction. With its expanding route network and growing scale of operations, the airline has earned even greater recognition from travelers worldwide. STARLUS’s status is elevated to the prestigious “Five Star Global Airline” category—an accolade reserved for carriers with truly international impact and excellence.
STARLUX CEO Glenn Chai expressed his gratitude, saying, “We are deeply honored to once again be recognized with the APEX Five Star Airline Award. At STARLUX, our commitment to providing a luxurious service experience is unwavering, and we place immense value on every piece of feedback from our passengers. Their insights drive our continuous improvement and inspire us to enhance both our facilities and services. Looking ahead, we remain dedicated to upholding five-star excellence—ensuring that every journey with STARLUX is exceptional and memorable for passengers around the world.”
The APEX Five Star and APEX Four Star Airline Awards stand as the only global awards entirely based on neutral, third-party passenger feedback and insights. This year, over one million PNR verified flights have been rated by passengers spanning over 600 airlines from around the world using a five-star scale. Only 40 airlines worldwide received the prestigious Five Star award, representing less than 7% of the airlines rated worldwide.
This dual recognition from both SKYTRAX and APEX highlights STARLUX’s consistently outstanding service quality as celebrated by travelers worldwide. As STARLUX expands its fleet and route network, the carrier remains committed to upholding the highest standards of service and safety, while continuing to deliver an elevated passenger experience.
About STARLUX Airlines
Founded on the philosophy that luxury should be available to everyone, not just the elite, Taiwan-based STARLUX Airlines is a boutique international airline serving a total of 29 routes from Taiwan to the US, Japan, Macau, Vietnam, Thailand, Philippines, Malaysia, and Singapore. STARLUX passengers traveling between North America and Asia are able to enjoy an easy transfer in Taipei with its four US routes: Los Angeles-Taipei, San Francisco-Taipei, Seattle-Taipei, Ontario, California-Taipei. STARLUX prioritizes safety and offers unparalleled service with the goal of making flying a truly luxurious and unforgettable experience. For more information, visit https://www.starlux-airlines.com/en-US, or on our US social channels Facebook and Instagram.
Contacts
Media Contact:
Mary Placido, SKC, Inc.
(415) 218-3627
[email protected]
