Industry-leading customer feedback cements ROH as the payments core for modern hospitality
NEW YORK–(BUSINESS WIRE)–#SaaS—ROH, the first payments platform powering intelligent, automated financial operations for hotels, today announced it has been named HotelTechAwards 2026’s #1 Payment Processing Software by Hotel Tech Report. As the financial infrastructure behind modern hospitality, ROH enables hotel teams to make every dollar more profitable across group bookings, OTA and accounts payable. Easy to deploy, ROH strengthens compliance, reduces risk and improves receivables management while delivering immediate operational efficiency and margin expansion. Through proprietary, AI-enabled automation, ROH enhances collaboration between sales and finance teams, enabling properties to deliver best-in-class guest experiences and achieve higher conversion rates. The industry’s acknowledgement as the #1 Payment Processing Software of 2026 underscores ROH’s role in redefining payments as a strategic growth lever.
Each year 2.5 million hotel industry professionals use HotelTechReport.com to make informed technology purchasing decisions. The HotelTechAwards determine the best hotel software products across every category based on customer feedback and key proprietary data signals such as integration compatibility, organizational health, market share, partner network strength and customer support quality.
“The ranking process is simple, transparent and unbiased — judging is based on time-tested ranking factors developed specifically for the industry. Only verified hoteliers with hands-on experience using each product are allowed to participate in the voting process. This means that ROH’s users decided the #1 Payment Processing Software,” said Hotel Tech Report CEO, Jordan Hollander.
“This recognition from Hotel Tech Report validates the work we’re doing at ROH to power the future of hospitality with our intelligent payments platform,” said Jess Conroy, Founder and CEO of ROH. “We’re proud to provide our customers with a platform that not only streamlines payments and drives greater profitability for operators and brands, but also meets the highest standards of security, compliance and risk protection demanded by modern hospitality. It’s deeply rewarding to see our customers share their success with ROH, and we’re grateful for their trust. It’s because of them that we do this work, and why it’s an honor to receive such a prestigious award.”
“The authentic voice of the customer decides the winners of the annual HotelTechAwards – ranking hotel software solutions based on users’ experience in buying, implementing and using those solutions,” continued Hollander. “We’re thrilled to highlight the value that the world’s leading software solutions deliver to their customers. By building a platform around the voice of the people actually using these hotel tech solutions, we’re able to deliver actionable, peer-to-peer insights that potential buyers can trust. Winning a HotelTechAward is the highest achievement in the industry because it’s based on data.”
The HotelTechAwards are often referred to as “the Grammys of Hotel Tech” and winners have been selected from more than 200 of the top technology products around the world. The HotelTechAwards are the industry’s only data-driven awards platform with winners determined not by a handful of judges or popularity votes but by product reviews from a global community of verified hotel technology users across more than 120 countries.
About ROH
ROH the first payments platform powering intelligent, automated financial operations for hotels. ROH drives conversions, increases revenue and provides real-time data and insights for large hospitality groups, asset owners and their brands that collectively manage over $4T in Gross Payment Volume (GPV).
ROH is quickly becoming an indispensable partner to forward-thinking hospitality groups including Loews Hotels & Co, Crescent Hotels & Resorts, Marriott International, Auberge Resorts Collection, Noble House Hotels & Resorts and Evolution Hospitality. The company is proudly backed by investors including Highgate Technology Ventures, Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO VenturePartners.
About HotelTechReport.com
HotelTechReport is the premier global research platform for hotel technology, serving over 1.5 million industry professionals annually. The platform connects hoteliers with the best technology solutions to improve guest satisfaction and operational efficiency. HotelTechReport is the leading global platform for hotel software reviews, rankings, and buyer education. With over 80,000 verified hotelier reviews and a proprietary scoring system that emphasizes customer outcomes, HotelTechReport is relied on by hoteliers in over 150 countries to make informed technology decisions. The platform is structured to answer common buying questions such as “What’s the best PMS for my hotel?”, and is the most reliable source for hospitality technology research. Learn more at hoteltechreport.com.
Contacts
Media Contact:
Kate Gundry
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617-797-5174
