With the support of C1 for technology and service solutions, chemical management company Rinchem continues to deliver on its mission to be the most responsive provider of chemical management services
BLOOMINGTON, Minn., March 11, 2025 /PRNewswire/ — C1, the global technology solution provider elevating connected human experiences, today announced that its multi-year relationship with chemical management solutions leader Rinchem Company, LLC, has enabled increased responsiveness of its business using C1 Connected Experiences (C1CX) and Infrastructure Experiences (C1MX – a Cisco SD-WAN managed service), firewalls and a disaster recovery-as-a-service (DRaaS) as a way to use modern technology to support the growth of its business.
Rinchem needed a way to remain ahead of the cybersecurity challenges and risks on the horizon and acquire the right tools to manage and contain them. At the same time, the company was seeking to improve the “internal customer experience,” a process that helps employees do their jobs better and more efficiently, so they can pass those improvements on to external customers. This goal required better data which was achieved through the utilization of Cisco SD-WAN. The use of Cisco SD-WAN simplifies IT operations with automated provisioning, unified policies, and streamlined management, making changes, updates, and resolutions in record time.
It was a daunting goal due to the scale and complexity of Rinchem’s global network of chemical and gas distribution centers, which offer warehousing, trucking, freight forwarding, along with logistics technology and analytics to support clients’ supply chains.
“The employee experience is also the customer experience,” said Vickie Urias, senior director of technology, Rinchem. “We are trying to marry the two and make sure that everybody in the organization is getting what they need from the environment, including automation tools.”
Rinchem credits C1’s assessments for helping it achieve technological balance, including WAVES (Workshop, Assessment, Validation, Enterprise Architecture and Solutions-as-a-Service) and security assessments. In addition, C1 has guided Rinchem through understanding the evolving risk and threat landscape regarding cybersecurity to ensure it has the highest level of protection in place.
“Rinchem’s mission to be the most responsive provider of chemical management services requires securely unlocking data across the enterprise,” said Omar Bhatti, chief customer officer at C1. “C1 has been collaborating with Rinchem to connect its infrastructure and security, ensuring it can effectively utilize data to enhance responsiveness to customers.”
“C1’s approach to helping us manage the infrastructure and networking environment is helping me,” said Urias. “C1 is a strategic partner for us, not just a vendor.”
About Rinchem
Rinchem Company, LLC is a chemical management solutions provider with expertise in creating and managing safe and efficient supply chains for high purity, pre-packaged chemicals and gases, including international shipping of hazardous materials over both air and sea. It operates the largest network of chemical and gas distribution centers in the world. Rinchem offers warehousing, trucking, international freight forwarding along with logistics technology and analytics, supporting clients’ supply chains with a network of facilities. Rinchem’s team includes hazmat-trained drivers with temperature-controlled, hazmat-customized trucks and trailers. Rinchem’s transportation and warehousing network are linked through chem-Star®, Rinchem’s proprietary, web-enabled software that provides customers with real-time visibility into inventory location and status.
About C1
C1, the global technology solution provider elevating connected human experiences, is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams, and our communities. More than 6,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our successful track record of tangible positive business outcomes for our customers is a testament to our ability to provide them with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with nearly half of the Fortune 100, along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America and India, including three Customer Success Centers. Learn more at onec1.com.
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SOURCE C1
