In a system where case-solving often depends on luck, memory, or sifting through endless police bulletins or PDFs, Multitude Insights believes it’s time for law enforcement to have smarter tools. Today, the Boston-based startup is launching SmartLink, an AI-powered product designed to surface hidden links across police bulletins, suspects, and incidents, bridging the gaps that often stop investigations cold.
“SmartLink is helping our detectives surface connections we might not have caught,” said Detective Swift of Watertown PD. “This is the kind of intelligence we’ve needed for years.”
SmartLink works by analyzing the vast stream of incoming police bulletins, full of incident descriptions, images, and suspect details, and spotting relationships across jurisdictions that humans alone might miss. Unlike keyword-based tools, SmartLink understands context – suspect behavior, vehicle types, incident patterns, and geography – and flags links that might otherwise get buried in overflowing inboxes.
While SmartLink launches nationwide today, it builds on the foundation of Multitude Insights’ broader platform, BLTN — already trusted by more than 50 high-volume departments across 10 states. BLTN replaces outdated intel workflows like email blasts, Word docs, and siloed folders with a modern system purpose-built for real-time intelligence sharing. The company shared a demo video here: https://youtube.com/shorts/UXzURHpTE-I?si=fd3rgoE_uKEE7xFz
Departments using BLTN have seen intel open rates increase 11x — from 4% to 44% — and are generating intelligence 80% faster, leading to faster case resolution, stronger collaboration, and more consistent sharing across precincts and partner agencies. “Agencies are posting more frequently, sharing intelligence more consistently, and uncovering patterns that would have otherwise gone unnoticed,” the company said.
In early pilots, SmartLink has already surfaced critical connections that traditional systems missed. In one case, two major agencies in different states — a large city police department and a state fusion center — had each issued separate alerts on the BLTN platform about a domestic terror group suspected of targeting weather infrastructure. Neither agency knew the other was working on the same threat. SmartLink automatically linked the posts, revealing a coordinated pattern and enabling cross-state collaboration that would have otherwise been delayed or missed entirely.
In another region, SmartLink uncovered connections across credit card fraud, commercial burglaries, and serial break-ins — helping multiple jurisdictions tie together cases that had been treated as unrelated and close them faster.
The idea for SmartLink came out of firsthand experience with law enforcement workflows.
“During a police ride-along, we saw an officer delete a bulletin that could’ve broken open a case,” said Matt White, co-founder and CEO of Multitude Insights. “Not because they didn’t care, but because they’re overwhelmed with PDFs and emails, and there’s no way to connect the dots. SmartLink is built to make sure the next clue doesn’t get lost in someone’s inbox.”
White, a former Naval Aviator, co-founded the company with Akihiko Izu, a legal-tech entrepreneur. Their team includes veterans of law enforcement, mission-critical government work, and enterprise software. Their shared goal: build tools that don’t just store case data but “surface the insights that help close cases”, especially in the first 48 hours when every missed clue matters.
Multitude Insights has raised $5.4 million in funding to date from Commonweal Ventures, Counterview Ventures, VSC Ventures, Alumni Ventures, Rough Draft Ventures, and Oasis Ventures. With the nationwide rollout of SmartLink, the company is betting that AI can solve one of policing’s biggest problems: not the lack of data, but the inability to see what’s already there.
Departments can learn more at https://www.multitudeinsights.com/.
