Conversational, Embedded Agent Helps Accountants, Bookkeepers, and SMBs Quickly Access Critical Payment Information and Save Time
NEW YORK–(BUSINESS WIRE)–Melio, a leading accounts payable and receivable platform, announced today the launch of “Agent Mel,” an AI-powered assistant and expert guide that delivers quick responses and valuable insight for payment, product, and vendor questions. The conversational agent helps accountants, bookkeepers, and SMBs access critical information and gain understanding to make faster, smarter decisions.
As B2B sectors rapidly adopt AI, Agent Mel addresses the growing demand for intelligent, automated financial assistance. Indeed, 40% of enterprise applications are predicted to be integrated with task-specific AI agents by the end of 2026.
Business owners, accountants, and bookkeepers often have questions about bills, payments, and vendors, and may seek information about specific features on Melio. With Agent Mel, users can ask questions like, “What’s the status of this bill?” or “How do I set up a vendor?” to quickly retrieve the information needed to make smart decisions. The assistant also helps with cash flow management, highlights overdue payments, and displays payment patterns and vendor history quickly.
Fully embedded in Melio’s workflow, Agent Mel requires no setup. It offers a natural, chat-based interface to get immediate visibility into operations, enabling teams to shift their focus toward higher-impact financial analysis and planning.
“Agent Mel gives accountants and small businesses swift access to the data they need, eliminating hours of manual searching and empowering them to make smarter decisions faster,” said Matan Bar, CEO of Melio. “It’s another step toward our mission of simplifying payments and freeing businesses to focus on what really matters.”
Examples of common questions accountants and finance teams are already asking Agent Mel include:
- What is the status of the last payment made to a vendor?
- How many payments are in progress for this client?
- What is the current outstanding balance for a specific vendor?
- How can I set up payment approval policies?
- What does this setting mean?
- Who are the top three vendors I paid last year?
Agent Mel builds on AI tools already embedded within Melio, such as automatic bill capture and data entry, highlighting Melio’s commitment to providing businesses, accountants, and bookkeepers with intuitive, powerful payment solutions that increase visibility, control, and efficiency.
About Melio
Melio, a Xero company, serves U.S. SMBs and accounting firms with accounts payable, receivable, and cash flow management solutions. Founded in 2018, Melio has scaled rapidly to serve nearly 100,000 businesses. Melio’s leading platform integrates with and maintains partnerships with financial institutions, allowing businesses to sync payment data and avoid manual entry. Melio also acts as a technology service provider for vertical SaaS platforms and financial institutions, including Capital One and Shopify, as well as distribution partners such as Fiserv, through a syndication model. This enables Melio to potentially reach millions of small businesses to provide embedded accounts payable and receivable products. Melio continues to operate as a standalone platform while leveraging Xero’s global scale.
Contacts
Propel Strategic Communications
DeeDee Rudenstein, 267-521-9654
[email protected]
