Managed services provider fully deploys cost-friendly, outcome-driven services platform for stronger customer experience
TROY, Mich., Sept. 10, 2025 /PRNewswire/ — Leading global technology services provider Logicalis US has developed LogicalisOne, a flexible services offering to supplement IT teams and enable them to achieve their technology objectives. It meets customers in the middle—between professional services and ad-hoc services—with a tailored suite of services based on their business and consumption needs.
“We developed LogicalisOne to ensure that no matter what an organization’s needs are, we put the customer first,” said Nickie Peters, Sr Director, Portfolio Management at Logicalis. “While the technology is a critical component, each company manages those resources differently. Through this consumption-based, outcome-driven approach, customers can capitalize on our partnership and expertise to enable strong, and successful, digital transformation.”
Customers can access Logicalis’ full suite of skills through LogicalisOne. Each organization is also assigned a Customer Success Manager, who prioritizes customer objectives and aligns resources accordingly to ensure customers receive their desired outcomes.
The platform has been available to test users since July 2024 and is now widely available. During these test stages, LogicalisOne has helped achieve success for several organizations:
- A healthcare customer eliminated technical debt and successfully transformed its IT infrastructure into a world-class healthcare environment.
- One organization saw particular success using LogicalisOne to manage its security remediation services to not just identify security problems but remedy them as well.
- An enterprise addressing identity management spread its cloud adoption journey and budget over a year with LogicalisOne, setting a clear roadmap to secure cloud identities.
LogicalisOne has become a critical tool for tackling urgent IT challenges, including staff shortages, emergency response needs, project backlogs, risk management, and stalled digital initiatives. Logicalis also works closely with its OEM partners to ensure LogicalisOne can help customers take advantage of all the features and functionalities that they purchase.
“We understand that every organization’s needs and budgets differ,” said Peters. “Through LogicalisOne, we are able to provide a flexible, cost-effective, friendly service that still keeps the customer’s priority outcomes top-of-mind.”
Organizations interested in LogicalisOne should reach out to their Logicalis US representative or visit Contact us | Logicalis.
About Logicalis US
We are Architects of Change™. We help organizations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter.
Our lifecycle services across cloud, connectivity, collaboration and security are designed to help optimize operations, reduce risk and empower employees.
As a global technology service provider, we deliver next-generation digital managed services, to provide our clients with real-time visibility and actionable insights across the performance of their digital ecosystem including reliability, user experience, security, economic performance and sustainability.
Our 7000+ ‘Architects of Change’ are based in 30 territories around the globe, helping our 10,000+ clients across a range of industry sectors, create sustainable outcomes through technology.
Logicalis has annualized revenues of $1.63 billion, from operations in Europe, North America, Latin America, Asia Pacific, and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $3.6 billion.
For more information visit https://us.logicalis.com
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SOURCE Logicalis
