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GenAI Is Fueling Industrial-Scale Fraud: What Does It Mean for Trust?

By Andrรฉ Ferraz, co-founder and CEO, Incognia

Fraud-as-a-Serviceย (FaaS) networks have reached an operational efficiency that resembles full-fledged businessesโ€”only their product is fraud, scaled through generative AI (GenAI). These groupsย coordinate account takeovers (ATO), create synthetic identities and deploy evasion tacticsย at a pace manual detectionย canโ€™tย match and traditional fraud controlsย canโ€™tย handle.ย ย 

With GenAI, fraudsters can now automate the creation of digital identities atย scale. Annual fraud losses in the US are expected to jump from aย recordedย $12 billionย in 2023 toย $40 billionย by 2027, driven by GenAI-powered deepfakes and synthetic identities. These attacks are driving both hard losses, like financial theft, and soft ones, like reputation damage, compliance failures, and damaged trust. Attackers use large language models (LLMs) and deepfakes to target both consumer-facing and business-to-business (B2B) markets. In just the last year, 25% of executives have directly encounteredย deepfakeย abuse,ย up 700% since 2023.

GenAI-powered fraud is the new frontline threat. Deepfakes drive attacks that erode trust, push the boundaries of risk and force organizations to re-engineer the fundamentals of identity and security. At the same time, the scale and speed of abuse is exposing urgent new vulnerabilities, pushing both private and public sectors to evolve fraud prevention strategies toward more resilient, adaptive frameworks.

Adaptive Defenses Against AI Fraud

GenAI lets attackers convincingly impersonate real users at scale, bypassing rules-based verification systems and enabling tactics that onceย requiredย time,ย knowledgeย orย expertise. Deepfake-generated video, audio and fabricated personal data now power everything from phishing and onboardingย scamsย to social engineering and ATOs. More than half of financial professionals in the US and UK have been targeted byย deepfakeย scams,ย with 43% reporting real losses.ย 

Synthetic identity fraudโ€”where real and AI-generated data combine to form โ€œnewโ€ personasโ€”is one of the fastest-growing threats,ย projected to cost businesses at leastย $23 billionย by 2030. These attacks often bypass conventional identity checks, leaving platforms with static or manual controls unable toย identify,ย investigateย orย containย abuse. Over the last two years,ย deepfake incidents surged by 700%,andย nearly one-quarterย of executivesย reportย directย targeting ofย key financial and/or accounting data.ย 

AI-poweredย malware is further compounding the problem. It adapts quickly, learns from failed attempts, and constantly evolves to bypass detection. This real-time, dynamic behavior makes traditional fraud controls ineffective, especially as fraud groups automate cross-border attacks with minimal effort or cost.

As fraud leaders turn to adaptive and intelligence-driven defensesโ€”like continuous authentication, real-time behavioralย analyticsย and predictive anomaly detectionโ€” they face a bigger challenge: protecting trust. Behind every surge in industrialized fraud are real people. Families devastated by synthetic identityย scams. Personal livesย upendedย byย deepfakeย voice attacks. Entire communitiesย thrownย into confusion from widespread impersonation. GenAI moves fast, andย itโ€™sย turning everyday users into targets or even unwilling participants. The impactย isnโ€™t justย justย financial.ย Itโ€™sย emotional, and recovery is harder than ever.ย 

GenAI gives fraudsters an asymmetricย advantage, andย beating it will take more thanย just betterย tools. Enterprises need to invest inย dynamic technical defensesย and champion collaboration and data sharing across sectors. Regulators should move proactively, working with international partners to set clear standards for digital identity, protecting biometricย dataย and prioritizing user control. Leaders need to educate their teams, empowerย customersย and invest in technologies that can detect and interpret AI-driven manipulation at scale, with transparency around how those systems work. The way companies balance privacy, security, and ethical AI will shape more than just compliance. It will define how we build trust online. By embedding resilience and accountability into new fraud prevention models, businesses and governments will secure not just transactions, but trust in the AI era.ย 

Denmarkโ€™s Digital Identity Model and Global Implications

Europeย isย at a turning point in digital identity regulation.ย Denmark’s proposed Digital Identity Protection Actย (DIPA) would classify biometric traitsโ€”like face,ย voiceย and digital likenessโ€”as intellectual property, protected for up to 50 years after death. It would give individuals the right to demand immediate removal of unauthorized deepfakes, shift the burden of proof to contentย publishersย and allow compensation even when directย financial lossย is notย evident. The law also targets technology providers, mediaย platformsย and AI developers, requiring strict consent mechanisms and data handling protocols.ย DIPA has theย potential to redefine the legal foundation for identity in fraud prevention across the continent, and eventually worldwide.ย 

If adopted broadly, it could also trigger a shift away from default, widespread biometric use, pushing companies to reserve biometrics for high-risk cases and rely more on multilayered, non-biometric verification across the customer journey. As Denmark prepares to champion these standards across the EU, organizations should prepare for an evolving regulatory landscapeย that prioritizes usersโ€™ digital sovereignty, proactive removal rights andย  stronger platform accountability.ย 

Future-Proofingย Against Industrialized Fraud

Industrialized, AI-powered fraud is scaling fast, andย itโ€™sย forcing many sectors to rethink old risk management playbooks. Stopping it requires intelligence-led defenses that connect real-time behavioral analysis, transactionย monitoringย and predictive anomaly detection.ย ย 

Multimodal analyticsโ€”signals from behavior, device,ย networkย and locationโ€”allow organizations to improve fraud detection rates, cut false positives, and streamline investigations to support faster incident response. Insurance and finance leaders already rankย GenAIโ€“driven fraud detection as an urgent priority for 2025 and beyond. This signals an industry-wide transition towards robust, adaptive security layered with proactive human oversight and regulatory compliance.ย 

Building Resilience in the Age of GenAI

The next era of fraud prevention will challenge not only how organizations respond to cyber threats, but also how society values trust,ย autonomyย and privacy. Balancing progress and protection will increasingly shape decisions beyond complianceโ€”touching onย civil rights, ethical use ofย technologyย and shared responsibility for the integrity of digital identities.ย 

How companies choose to answer these challenges will define not just who wins the fight against fraud, but how digital trust is built, by design and through transparency, for everyone navigating an AI-powered world.ย 

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