HYDERABAD, India & SAN FRANCISCO–(BUSINESS WIRE)–#AI—Darwinbox, the AI-native cloud HCM platform, today announced Super Agent, an AI teammate that gives every employee one interface to get work done across enterprise systems—including HR, IT, and Finance. Super Agent is HR-anchored, open, and enterprise-governed. It unifies people and process knowledge, surfaces decision support in every workflow, and drives efficiency across the business.
Work is reorganizing around agents and outcomes. The biggest productivity unlock isn’t another app—it’s removing the waiting and rework baked into everyday processes like approvals, scheduling, hiring, onboarding, access, and so on. Most agents automate steps inside a single system. Anchored in HCM, Darwinbox Super Agent goes further, coordinating compliant, multi-system workflows across HR, IT, Finance, MS Teams/ Slack, and wherever else work happens.
“Employees deserve one place where work gets finished. Every minute lost to switching, tickets, and rework is wasted capacity,” said Chaitanya Peddi, Co‑founder at Darwinbox. “HR is the right surface because it holds the live map of roles, permissions, and approvals. Super Agent respects policy, keeps humans in the loop for sensitive steps, and gives the workforce valuable time back.”
HCM is the system of record for identity and process—who someone is, what they’re allowed to do, and who must approve. Anchor agents in HCM, and every action inherits permissions, approvals, and audit by default across enterprise systems.
Yesterday: six tabs, three tickets, two approvals, and days of back-and-forth.
Now: Super Agent completes the steps, respects policy and roles, and shows its work in a single interface in less than a minute.
- Frontline: “Swap my Friday shift and grant temporary warehouse access” → Super Agent coordinates swap, updates roster in HR. And the hits Facilities/Access to issue a temporary badge to the warehouse.
- Managers: “Backfill Susan’s role; start hiring and assign approvers” → Super Agent creates requisition; notifies approvers; and tracks progress.
- HR/IT: “Deprovision interns Friday 5 p.m.” → Super Agent sets end dates in HR; in IT disables accounts and removes device access; in Facilities it revokes badges; in Finance/ Payroll it stops payments—full audit trail preserved.
Darwinbox is leading the market with an open and collaborative blueprint for enterprise AI transformation. Customers can choose from 30+ HR agents on offer to assist HRBPs, Recruiters, HR system admins, Payroll admins, Line managers, and employees. Earlier this year, Darwinbox became the first HCM platform to launch its own Model Context Protocol (MCP) server. This allows external enterprise agents to safely call HR actions within the Darwinbox HCM suite, and Super Agent can collaborate with them under enterprise controls. A Control Center gives CHRO/CIO teams model choice, prompt governance, exception handling, and telemetry—speed without losing oversight.
Jayant Paleti, Co-founder, Darwinbox: “Transformation isn’t solo. Enterprises won’t hit their AI goals inside walled gardens. We built openness so you can collaborate and flex: Darwinbox lets you bring your own agents, orchestrators, and models, plug them into HR safely, and adapt as your operating model changes. We’re future-proof by design, and we stay rooted in customer outcomes—short time-to-value, lower TCO through modular rollouts, and a partner that ships with you.”
Super Agent is now open for design partner customers. Live demos are available during the HR Technology Conference, Las Vegas (September 16–18, 2025, Las Vegas).
Darwinbox is an AI-native global HCM that caters to 1000+ enterprises, 4M+ employees across 130+ countries. This includes customers like Starbucks, Zara, EXL, Cigna, WeWork, and many more. Darwinbox features as the youngest HCM player on Gartner’s Magic Quadrant for HCM suites for 1000+ employee enterprises and has been appreciated by the analysts for its continuous innovation and focus on customer outcomes. A customer’s choice in Gartner’s Voice of Customer report, four years in a row, Darwinbox is backed by KKR, Partners Group, OTPP, TCV, Microsoft, and Salesforce.
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For more information, please contact:
For Darwinbox
Gowthami Kanumuru | VP, Marketing
[email protected]
Samrat Krishna | Head of Marketing – USA
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