Retail
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AIJ ContributorJune 24, 2025
Gemist raises $6M to modernize jewelry sales with its full-stack customization platform
The jewelry industry is finally getting its tech upgrade. Los Angeles-based startup Gemist has raised a $6 million seed round…
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AIJ Guest PostJune 24, 2025
How AI is transforming product returns across the retail supply chain
Returns are a crucial part of the retail customer journey, and a growing source of operational complexity for brands. As…
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AIJ ContributorJune 17, 2025
Athena Raises $2.2M to Build World’s Fastest Generative Optimization Platform
Athena, a fast growing AI startup, today announced a $2.2 million seed round to tackle what it calls the next…
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Roman RimsaJune 17, 2025
Digital customer experience in retail: Human vs AI
Artificial intelligence is gradually transforming digital customer experience and often replaces human agents in different industries. eCommerce is one of…
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Roman RimsaJune 10, 2025
How AI in Retail Is Transforming the Industry: Insights, Trends, and Real-World Examples
What makes the Innovantage podcast so special? That’s the fact that for each episode its host Max Golikov invites outstanding…
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AIJ Guest PostMay 30, 2025
How Conversational AI is Reshaping E-Commerce
In the world of online shopping, the abundance of options can often overwhelm consumers. For instance, searching for “best-running sneakers…
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Sabio GroupMay 27, 2025
SABIO DISRUPT LONDON 2025: CX LEADERS SHOWCASE AI INNOVATION AND TRANSFORMATION SUCCESS
Industry giants in customer experience (CX) converged on London yesterday (Tuesday, May 20th) for Disrupt 2025, the latest leg in…
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AIJ Guest PostMay 24, 2025
AI and VR in Retail: Transforming the Shopping Experience from the Inside Out
Retailers today face unprecedented operational challenges that directly impact their bottom line. Now, as leaders look for ways to overcome…
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BallaMay 12, 2025
Innovative Strategies for Last-Mile Delivery in Retail in 2025
A key determinant of customer satisfaction is last-minute delivery. Many businesses consider it to be a final step in the…
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Jeff LunsfordMay 12, 2025
From Insight to Activation: 4 Ways AI is Powering CX
AI models are only as effective as the data that fuels them. When it comes to AI-enhanced customer experiences (CX),…
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