Topics
This is for all topics on the website under the archives section!
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Africa’s AI Future Depends on the Basics
Artificial intelligence (AI) is dominating conversations across boardrooms, policy forums, venture capital funds, and startup firms alike. From entrepreneurs to…
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Are We Setting AI Up to Fail in CX?
One of the principal areas where AI was expected to deliver value was in customer service, but recent research by…
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The human cost of AI agents: Why self-awareness is the missing link
“Automate, optimise, accelerate.” That’s been the rallying cry of workplace tech for the past decade. Now, with agentic AI stepping…
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Powerful Data and Analytics Lay the Groundwork for AI Success in Manufacturing
Manufacturers looking to successfully implement AI into their workflow understand that even the most innovative AI systems can’t deliver value…
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AI in Enterprise Workflows
If you’ve worked in or around large organizations for any amount of time, you know that most enterprise workflows don’t…
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AI layoffs may boost short-term productivity, but will reduce long-term competitiveness
There seems to be a new “AI-driven” round of layoffs every week. From xAI to Fiverr and Google, many major…
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Can AI rehabilitate web scraping’s reputation?
‘Web scraping’, a term which itself has unhappy connotations, has long had a reputational issue. Its rehabilitation began with semantics,…
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