AI
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How AI Is Rewriting the Rules of Customer Experience Strategy
Most customer experience strategies are built against yesterday’s problems. Teams run post-mortems, dig through quarterly analytics, and patch friction points…
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The AI Billboard: Why Visibility in Generative Search Is the Future of Brand Discovery
The New Front Door to the Internet For more than two decades, the way people discover products and services online…
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AI in Procurement is Failing Fast. Here’s How to Fix It
Artificial intelligence (AI) has been heralded as procurement’s breakthrough technology for years. From automating spend categorization to predicting supplier risks,…
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How AI is helping regulated companies better support vulnerable customers
Sales professionals face growing pressure, not just to hit ambitious targets but to ensure every prospect is treated fairly. That…
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Is AI replacing the travel agent?
Travel agents have historically been the go-to experts for holidaymakers wanting to book a getaway. With the rise of online…
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AI in mental healthcare – opportunities and considerations
With the UK Government recently inking deals with tech giants Open AI, Anthropic and Google to ‘enhance public services’, and…
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How AI Elevates Seasonal Fundraising Results
Seasonal fundraising has always been a balancing act. You’re trying to predict what supporters will buy, when they’ll buy it,…
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Smart Safety: How AI-Enhanced Detectors Protect Your Home from Fire and CO
Imagine this: You’re winding down after a tiring day, when suddenly your phone buzzes. It’s a notification from your smart…
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What Are The Advantages Of Building An AI Powered Taxi App
In recent years, the taxi industry has undergone a massive transformation. Traditional ride-hailing models that once relied solely on human…
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