AI
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The GenAI Economy: Commercial Applications and Monetization Models
Generative AI (GenAI) has quickly shifted from a novel innovation to a strategic asset across industries. Its ability to generate new…
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Agentic AI: The Missing Link in Enterprise Digital Transformation
There was a time when ‘automation’ was synonymous to flowcharts, static rules, and linear process maps. It promised efficiency, but only when everything followed the script. Today, that…
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AI and the Future of Accounting: Redefining Trust, Efficiency, and the Human Role
One of the biggest topics in the accounting industry right now is whether the profession will become obsolete with the…
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Overwhelmed by alerts? Use AI with expert insight to cut through the noise
As cyber threats continue to grow in volume and complexity, organisations and managed service providers (MSPs) are faced with a…
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How AI Is Rewriting the Rules of Customer Experience Strategy
Most customer experience strategies are built against yesterday’s problems. Teams run post-mortems, dig through quarterly analytics, and patch friction points…
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The AI Billboard: Why Visibility in Generative Search Is the Future of Brand Discovery
The New Front Door to the Internet For more than two decades, the way people discover products and services online…
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AI in Procurement is Failing Fast. Here’s How to Fix It
Artificial intelligence (AI) has been heralded as procurement’s breakthrough technology for years. From automating spend categorization to predicting supplier risks,…
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How AI is helping regulated companies better support vulnerable customers
Sales professionals face growing pressure, not just to hit ambitious targets but to ensure every prospect is treated fairly. That…
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Is AI replacing the travel agent?
Travel agents have historically been the go-to experts for holidaymakers wanting to book a getaway. With the rise of online…
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