Harnessing Generative AI for Root Cause Analysis

Root Cause Analysis (RCA) is a critical yet time-consuming process in the realm of software quality assurance (QA). It requires…

The Evolving Role of AI in the Coaching Industry

When AI came onto the scene only a few years ago it very quickly became clear it would be a…

Multimodal systems embed diverse data types in a shared framework that enables more comprehensive, context aware, decision making. For financial…

No longer a futuristic fantasy, Artificial intelligence (AI) has now become an integral part of modern business operations. This is…

In late 2022, I had an existential crisis. ChatGPT had just been unleashed on the world, and I found myself…

In 2022, Air Canada’s chatbot misled a grieving customer by promising a bereavement discount that didn’t exist, resulting in both…

AI is transforming industries at a rapid pace, yet many organisations are realising that their infrastructure may not be ready…

If an organisation’s AI is a black box, it may soon have a problem. As models and, increasingly, AI agents…

The European Union (EU) stands at a critical juncture in its investments in Artificial Intelligence (AI). As a union of…

In recent years, the Lindy Effect has made a significant impression on me. The principle suggests that the longer something…