Conversational AI
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AI in Customer Service: Transforming Support and Engagement
Imagine a world where your customers never have to wait on hold, where their issues are resolved almost instantly, and…
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How Do Customers Feel About AI Chatbots?
Chatbots are helping companies to engage customers and provide excellent customer service. According to the stats, 58% of B2B companies…
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The Rise of AI in Branding: Innovations and Opportunities
Artificial intelligence (AI) is indeed a powerful tool, revolutionizing the way businesses connect with consumers. From personalized recommendations to predictive…
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Decoding Your Electricity Facts Label: A Simple Guide for Consumers
Decoding your Electricity Facts Label (EFL) is crucial for making informed decisions about your energy consumption. The EFL is a…
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Giving Your Chatbot Brand Personality in the Era of Generative AI
Last year, we witnessed the widespread adoption of artificial intelligence (AI) infused business applications given the momentum and hype surrounding…
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7 AI Implementation Challenges for Businesses in 2024
What if your reports wrote themselves? What if tireless robots and complex data analysis handled customer service with just a…
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How AI is changing the chatbot game – and how you can benefit
Chatbots have been used now for many years to answer customer queries online in a scalable way, increasing employee productivity…
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Empowering Employees: Leveraging AI for Next-Generation Helpdesk Solutions
The fast-moving world of business highly depends on efficient helpdesk solutions that guarantee smooth interaction with customers and support internal…
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How to Use OpenAI’s ChatGPT API in Node.js
Today, the most talked-about AI tool on the market is ChatGPT. With the onset of AI tools, they have primarily…
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Use of AI-enabled chatbots is growing with businesses witnessing increased savings and return on AI investments, according to The AI Journal’s and Onyx Data’s new research
91% emphasised the importance of aligning AI chatbot strategies with business goals 88% of respondents report having used an AI…
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