Conversational AI
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The value of AI chatbots and the future of customer services technology
How many times have you been in a situation where you urgently need to get through to a customer service…
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How Omnichannel Conversational AI is transforming businesses
From the early days of command line interfaces to the clunky chatbots of the early 2000s, the evolution of conversational…
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Speech-to-text technology: how ‘human’ bots are enhancing the customer experience with contact centres
It should go without saying that when a customer calls a contact centre they’re confident they’ll receive all the information…
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Automated conversation developer HelloDone creates ‘game-changing’ artificial AI user: Torch
Automated conversation developer and platform provider HelloDone has announced the release of its new AI user with the goal for…
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Real-time communication software platform Acquire has raised $6.4m
Real-time communication software platform, Acquire, announced today in a blog post that they’ve raised $6.4m in a Series A funding…
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How You Can Adopt Conversational AI
Ever wondered how you can adopt new technologies such as conversational AI? Many of you in the technology sphere will…
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10 ways chatbots can be used in businesses today
In this article, we’re going to be looking at 10 ways chatbots can be used in businesses today. Definitions of…
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Chatbots Role In The Quest To Discovering the Art of Conversation: The Qualities All Great Chatbots Have In Commond
If you were technologically literate back in the late 90s and early 2000s, you probably remember checking out SmarterChild on…
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