Conversational AI
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AI in the contact centre – redefining customer service as customer experience
If there’s an industry that will be transformed by AI, it’s going to be the contact centre industry – and…
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Personalising AI Interactions
In the intricate tapestry of modern digital interactions, the need for personalisation has never been more paramount. Our preferences, shaped…
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EduWriter.ai Review: A Comprehensive Analysis of Its Features, Performance
The AI-enabled platform EduWriter.ai delivers support for academic content creation to students and professionals including educators. The platform offers capabilities…
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Deep Learning Revolutionizes Finance
Unlocking New Opportunities in Forecasting, Trading, Fraud Detection, and Customer Analytics This article features an excerpt and summary from the…
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How similar is LLM reasoning to human cognition? The potential of chain-of-thought prompting in LLMs
“Je pense, donc je suis (I think, therefore I am)” ~ René Descartes, published in Discourse on the Method, 1637…
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The age of AI agents: What to know and how to strategise
What are AI agents? AI agents are autonomous, intelligent, and task-oriented programs that act as “workers” to achieve a set…
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The AI Behind Voice Assistants and Their Functions
Voice assistants have become integral to our daily lives, seamlessly integrating into everything from smart homes to mobile devices. According…
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AI-powered personalisation: Improving customer service in the digital age
For decades, customer service revolved around direct interactions between customers and businesses, either in person or over the phone. However,…
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An AI researcher talks Facebook Friend Suggestions
Blankety-blank (he asked for his name to be redacted) was an AI researcher. He was humble. That wasn’t the problem.…
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Top 11 ClickFunnels Features for AI and Tech Companies
You are a tech company looking to enhance your revenue. You want to save time and resources while doing so.…
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