Conversational AI
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AI: A Second Chance for Conversational Commerce?
Five years ago, experts told us that conversational commerce was the inevitable future of online shopping. Around 2018, I was…
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The power of ChatGPT and the role it will play in the future of Conversational AI platforms
Launched in November 2022, ChatGPT has taken the world by storm, and you’d now find it difficult to go about…
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OpenAI’s GPT failed a test to generate random numbers. What does this say?
As someone who has been leading the development of AI, speech recognition and telephony systems for more than 20 years,…
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The challenges ChatGPT must overcome to make it suitable for search
Last year, ChatGPT was launched by OpenAI, and many Big Tech businesses followed suit to keep their competitive edge. The…
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How will ChatGPT transform customer service
The advent of ChatGPT seems to represent a quantum leap in the capacity of artificial intelligence (AI) to reshape the…
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Using ChatGPT for Marketing: How Artificial Intelligence Can Help Maximize Your Reach
Honestly, I am not the biggest fan of ChatGPT for several reasons. But in this article, I will show a…
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What ChatGPT means for productivity
This article looks at the history of ChatGPT from the earliest chatbots, and what the current trend of AI assistants…
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Using ChatGPT to Improve Corporate Financial Planning & Analysis
Artificial intelligence tools like ChatGPT are quickly revolutionizing the way we work, play, and communicate. While still in the early…
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ChatGPT is a playground, not a product. But its possibilities are endless
Ask ChatGPT how AI could transform the way businesses approach customer interaction and services and here’s what it will tell…
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Crowdsourcing training data in future-proofing chat applications
Changing consumer needs and expectations mean the global natural language processing (NLP) market is projected to grow from $20.98 billion…
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