Conversational AI
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ChatGPT is a playground, not a product. But its possibilities are endless
Ask ChatGPT how AI could transform the way businesses approach customer interaction and services and here’s what it will tell…
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Crowdsourcing training data in future-proofing chat applications
Changing consumer needs and expectations mean the global natural language processing (NLP) market is projected to grow from $20.98 billion…
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The importance of good conversational chatbot design
Chatbots used to be considered state-of-the-art, but they’ve become commonplace on most commercial websites. From being a competitive advantage to…
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Why conversations are the new currency of the enterprise
Customer loyalty is your best asset, particularly during periods of market unrest. According to McKinsey, brands with superior customer experience…
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