Conversational AI
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Jonathan Wiggs28 March 2023
OpenAI’s GPT failed a test to generate random numbers. What does this say?
As someone who has been leading the development of AI, speech recognition and telephony systems for more than 20 years,…
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Victor Botev20 March 2023
The challenges ChatGPT must overcome to make it suitable for search
Last year, ChatGPT was launched by OpenAI, and many Big Tech businesses followed suit to keep their competitive edge. The…
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Jennifer Lee7 March 2023
How will ChatGPT transform customer service
The advent of ChatGPT seems to represent a quantum leap in the capacity of artificial intelligence (AI) to reshape the…
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Yakup Özkardes-Cheung28 February 2023
Using ChatGPT for Marketing: How Artificial Intelligence Can Help Maximize Your Reach
Honestly, I am not the biggest fan of ChatGPT for several reasons. But in this article, I will show a…
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Ibrahim Mukherjee24 February 2023
What ChatGPT means for productivity
This article looks at the history of ChatGPT from the earliest chatbots, and what the current trend of AI assistants…
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Glenn Hopper16 February 2023
Using ChatGPT to Improve Corporate Financial Planning & Analysis
Artificial intelligence tools like ChatGPT are quickly revolutionizing the way we work, play, and communicate. While still in the early…
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James Matthews14 February 2023
ChatGPT is a playground, not a product. But its possibilities are endless
Ask ChatGPT how AI could transform the way businesses approach customer interaction and services and here’s what it will tell…
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AIJ Guest Post10 February 2023
Crowdsourcing training data in future-proofing chat applications
Changing consumer needs and expectations mean the global natural language processing (NLP) market is projected to grow from $20.98 billion…
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AIJ Guest Post3 November 2022
The importance of good conversational chatbot design
Chatbots used to be considered state-of-the-art, but they’ve become commonplace on most commercial websites. From being a competitive advantage to…
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Vijai Shankar24 October 2022
Why conversations are the new currency of the enterprise
Customer loyalty is your best asset, particularly during periods of market unrest. According to McKinsey, brands with superior customer experience…
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