Preparedness activities include strengthening multi-agency coordination, bill assistance programs, and frequent safety outreach
ORANGE, Conn.–(BUSINESS WIRE)–Avangrid, Inc., a leading energy company and member of the Iberdrola Group, today announced that its utility companies, New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E), Central Maine Power (CMP) and United Illuminating (UI), have coordinated comprehensive preparations for the 2025-2026 winter storm season. In addition to these actions to prepare for winter storm response, the companies are sharing guidance for customers to stay safe, warm, and manage their energy costs.
“Preparing for winter storms and severe weather is at the very core of our mission and commitment to our customers,” said Avangrid CEO Jose Antonio Miranda. “By strengthening coordination with emergency management agencies and expanding outreach of programs that help customers manage energy costs and understand safety protocols, we are reinforcing our commitment to safety, resilience, and reliable service for the communities we serve.”
Each utility company has conducted an annual emergency response training to review winter storm preparedness and ensure employees are well-prepared to respond. These annual meetings focus on best practices for storm season and review coordination strategies for storm response. The companies work in close partnership, both in training and in practice, with state and county emergency management teams to amplify their ability to respond quickly and safely, mitigating the impacts of outages to their communities.
As part of Avangrid’s comprehensive winter storm preparedness, members of the Corporate Communications team completed Incident Command System (ICS) Public Information Officer training led by Utility Response Training Associates. This specialized training strengthens the team’s ability to deliver clear, timely, and coordinated communications during major weather events, ensuring customers, communities, and stakeholders receive accurate information when it matters most.
In addition to emergency response trainings, each utility company works to offer and educate customers of existing tools and programs to help them reduce and manage their bills. Customers of each company can take advantage of helpful resources through free efficiency assessments, bill energy trackers and analyzers, financial assistance programs, and more.
Avangrid’s companies maintain an ongoing commitment to customer safety by delivering clear and frequent communications across multiple channels. The Companies regularly leverage digital tools and direct customer notifications to reinforce safety practices, minimize risk, and underscore their commitment to protecting the communities they serve.
Winter storm season preparation efforts build on Avangrid’s long-term commitment to strengthen energy infrastructure and service for millions of Americans. In September, Avangrid announced its plan to invest $18.5 billion in the United States by 2028, with most investment directed toward grid and gas infrastructure. The investment plan, announced at Iberdrola’s Capital Markets Day on September 24, 2025, reinforces Avangrid’s commitment to invest, rebuild and strengthen grid and gas infrastructure across its New York and New England utility companies, which serve more than 3.4 million customers.
About Avangrid: Avangrid, Inc. is a leading energy company in the United States working to meet the growing demand for energy for homes and businesses across the nation through service, innovation, and continued investments by expanding grid infrastructure and energy generation projects. Avangrid has offices in Connecticut, New York, Massachusetts, Maine, and Oregon, including operations in 23 states with approximately $48 billion in assets, and has two primary lines of business: networks and power. Through its networks business, Avangrid owns and operates eight electric and natural gas utilities, serving more than 3.4 million customers in New York and New England. Through its power generation business, Avangrid owns and operates 80 energy generation facilities across the United States producing 10.5 GW of power for over 3.1 million customers. Avangrid employs approximately 8,000 people and has been recognized by JUST Capital as one of the JUST 100 companies – a ranking of America’s best corporate citizens – in 2025 for the fifth consecutive year. The company was named among the World’s Most Ethical Companies in 2025 for the seventh consecutive year by the Ethisphere Institute. Avangrid is a member of the group of companies controlled by Iberdrola, S.A. For more information, visit http://www.avangrid.com.
Contacts
Media Contact:
Florencia Feleder
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838-292-6869
