Conversational AI – From Voice to Experience
Press ‘Start call’ Agent: “Hi, I’m your event AI agent, how can I help you today?” The voice is fluid, not perfect but good enough.... Read more.
More than a third of UK businesses dangerously unprepared for AI risks, new research from CyXcel shows
London, UK – 0500 hours BST, 17 June 2025 – Despite recognising Artificial Intelligence (AI) as a major threat, with nearly a third of UK organisations... Read more.
Beyond Bots: How Autonomous AI Agents Are Reshaping Enterprise Workflows
The promise of workflow automation has long captivated enterprises. From simple macros in spreadsheets to full-blown robotic process automation (RPA), businesses... Read more.
Designing AI that works the way people do: Rethinking AI adoption in the workplace
AI adoption in the workplace is rising fast, driven by leaders seeking productivity gains and employees hoping to benefit. But enthusiasm alone isn’t enough... Read more.
Visual Agentic AI: Transforming Customer Service Through Intelligent Automation
Customer service remains a critical business function, yet many organizations struggle with inefficient support processes that frustrate both customers and agents.... Read more.
The Business Case for Small Language Models: Less Cost, Better Results
Businesses’ rush to adopt generative AI has followed a pattern familiar to those of us who have been around the tech industry long enough: you invest heavily... Read more.
From Walled Gardens to Connected Minds
The most powerful data-network in history might be closer than you think. David Sacks recently sketched a future where a humanoid robot returns to their charging... Read more.
How AI Is Transforming the Medical Field and Improving Our Health
Artificial intelligence is making a big impact on our daily lives and helping to drive significant advancements across every part of our existence. One of the key... Read more.
Beyond Simple Lookups: Building Enterprise-Grade RAG Systems
Retrieval-Augmented Generation (RAG) has emerged as a pivotal design pattern in the AI landscape, helping bridge the gap between large language models (LLMs) and... Read more.
Re-building Cyber Resilience with AI: The Three Pillars of Strength, Discipline, and Intelligence
In cybersecurity, Strength, Discipline, and Intelligence represent the three foundational qualities that, when combined, create a resilient defence against evolving... Read more.