How Higher Education and Employers Can Collaborate to Empower an AI-Driven Future
Gaining expertise in artificial intelligence (AI) is crucial for any professional aiming to advance their career and stay relevant in a rapidly evolving, tech-centric... Read more.
When to Trust Legal AI: How Task Complexity Impacts Accuracy
In legal work, speed matters — but trust matters more. As generative AI rapidly expands into contract review and risk detection, the question legal teams... Read more.
Reputation in the Age of AI: How Automation is Altering Trust Online
While artificial intelligence is revolutionizing industries at breakneck speed, it’s also quietly altering one of the most elusive—and most coveted—things... Read more.
MagentIQ launches advanced multi-agent workforce, delivering cutting-edge AI and world-class talent to organizations seeking to unlock real-world benefits from AI.
Tampa, Florida, June 23, 2025 – MagentIQ, a leading provider of hybrid AI and human workforce solutions, today announced the launch of its advanced, intelligent... Read more.
Confronting the Green Challenge: AI and Data Center Emissions
Sustainability has been a buzzword in the digital economy for years now. Data centers have been using Power Usage Effectiveness (PUE) to measure energy efficiency... Read more.
Contact centre closures highlight the urgent need to modernise customer service – with people at the heart of the transition
The recent announcements from Sky, which is closing its in-house contact centres, and Foundever, which is shifting towards more decentralised, hybrid models, point... Read more.
When AI Becomes a Therapist: Why Workplace Well-being Needs More Trust, Not More Tech
When an employee confides that they prefer ChatGPT over their company’s Employee Assistance Program (EAP) because it “won’t rat them out,”... Read more.
Data Center Infrastructures Versus Traditional Workloads
It’s no secret that the incredible capabilities of AI are bringing new demands in terms of compute power. But as AI tools continue to be rolled out across... Read more.
What Agentic AI Can Learn From Robotic Process Automation
The rise of agentic AI functionality reminds me back to an earlier shift in enterprise automation. The rise of Robotic Process Automation (RPA). Back... Read more.
Redefining Telecom Success with AI-Powered Customer Support
Telecom companies, managing millions of complex service interactions each month, find themselves under new pressure. Traditional call center models can no longer... Read more.