Why AI Agents are the competitive edge in customer experience
Have you ever waited on hold for 20 minutes, only to repeat your problem to three different agents? A single frustrating experience like that is usually all it takes... Read more.
The future of artificial intelligence: Nonfiction books that explore AI’s impact on society
Stephen Hawking once said, “AI could be the best or worst thing ever to happen to humanity.” Tech scientist Fei-Fei Li also cautions, “There’s nothing... Read more.
Overcoming the fear: It’s time to put our trust in the machine
The relationship between machine learning (ML) and cybersecurity began with a simple yet ambitious idea. Let’s harness everything algorithms have to offer to help... Read more.
Don’t let Gen AI become an “extinction level event” for your communication strategy
Consumers today are caught between two very different media trends. On one hand, we live in an attention deficit era where the rise social media has led to an influx... Read more.
Why AI Data Needs New Guardrails, Not Old Rules
AI is transforming the way businesses operate – streamlining tasks, uncovering insights, and fuelling innovation at scale. But as adoption accelerates, so do the... Read more.
AI Tools in Marketing Art: How to Improve Creative Workflow
As a marketing art team at a video gaming company, we produce art for external platforms, marketing campaigns, marketplaces, Steam, and social media. A vast flow... Read more.
Leveraging emerging AI technology to prevent issues in social housing
Paul O’Rourke, managing director of Next Stage Group, a leading social care provider in the North West, discusses how leveraging emerging AI trends can be used... Read more.
Fortifying Financial Data in The Age of AI
The finance sector can be considered among the earliest and most enthusiastic adopters of artificial intelligence (AI). From automated portfolio management to estate... Read more.
How AI is Redefining the Future of Tax Strategy and Security
For millions of individuals and businesses, tax season has traditionally been a time of stressful filling out paperwork and last-minute calculations. Thanks to artificial... Read more.
Lessons From AI’s Mistakes: Why LLMs Sometimes Produce Unexpected Results and What To Do About It
No technology is perfect, and by now we’ve all witnessed some of the mistakes that artificial intelligence (AI) tools, such as large language models (LLMs) can... Read more.