With over 15 years of experience in the Technology Channel, Sara Wilkes has a wealth of expertise in driving innovation across the entire service. As Chief Operating Officer at Agilitas IT Solutions, Sara is responsible for strengthening the company’s customer experience strategy and ensuring the voice of the customer remains embedded in its culture. In addition to Sara’s passion for enhancing the customer experience, she is committed to supporting teams across the business and was ‘highly commended’ in the Women of the Year category at last year’s CRN Women & Diversity in the Channel Awards.
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