Genesys Introduces AI to Expand Automation, Analytics and Conversational Intelligence Across the Genesys Cloud Platform
Genesys Copilot, Virtual Agent, Empathy Detection and Modern Agent Desktop for Genesys Cloud designed to support employees, drive productivity and improve customer... Read more.
McLane Announces Grand Opening of McLane Innovation Kitchen
Dedicated C-store showcase allows McLane customers to explore consumer trends and taste new innovations in real-world setting TEMPLE, Texas–(BUSINESS WIRE)–McLane... Read more.
Genesys Launches Native Journey Management for Genesys Cloud, Delivering Deeper Insights and Control to Fuel AI-Driven Experiences
New capabilities give organizations unmatched visibility into customer behaviors to provide personalized experiences that build loyalty DENVER–(BUSINESS WIRE)–Today... Read more.
Genesys Recognizes Virgin Atlantic as Winner of CX Innovator Award
Airline honored for using AI to provide faster, more effective customer service, improve operational efficiency and elevate employee engagement DENVER–(BUSINESS... Read more.
National Domestic Violence Hotline Recognized as CX Humanitarian at 2024 Genesys Customer Innovation Awards
The Hotline receives new award for using Genesys Cloud AI capabilities to transform support for domestic violence survivors DENVER–(BUSINESS WIRE)–Genesys®,... Read more.
Western Sydney University Named CX Achiever Winner at 2024 Genesys Customer Innovation Awards
Australia’s leading higher education institution is transforming student engagement with Genesys Cloud DENVER–(BUSINESS WIRE)–Genesys®, a global cloud... Read more.
Classically Connected, Inc. Partners with Tectus Insurance Brokers to Connect Musical Instrument Owners with Insurance Providers
NEW YORK–(BUSINESS WIRE)–As part of its goal to strengthen ties among the many groups in the international classical music community, Classically Connected,... Read more.
Glancy Prongay & Murray LLP Announces Investigation of Griffon Corporation
NEW YORK–(BUSINESS WIRE)–Glancy Prongay & Murray LLP (“GPM”) announces its investigation of Griffon Corporation (NYSE: GFF) concerning the Company... Read more.
ROSEN, TRUSTED INVESTOR COUNSEL, Encourages Sprout Social, Inc. Investors with Losses in Excess of $100K to Secure Counsel Before Important Deadline in Securities Class Action – SPT
NEW YORK–(BUSINESS WIRE)–WHY: Rosen Law Firm, a global investor rights law firm, announces the filing of a class action lawsuit on behalf of purchasers... Read more.
Workrise Names Dave Moxey as Company’s First Chief Marketing Officer
Seasoned technology leader appointed to accelerate Workrise’s software and services growth AUSTIN, Texas–(BUSINESS WIRE)–Workrise, the source-to-pay... Read more.