Zingage has raised a $12.5 million seed round to build and AI platform for home healthcare. Bessemer Venture Partners led the round, with participation from TQ Ventures, South Park Commons, WndrCo, and executives from Ramp. The New York startup also officially launched Zingage Operator, an AI platform that manages the minute-to-minute work of delivering care in people’s homes.
Home care is growing fast as costs rise and patients prefer to recover or age at home. The market is approaching $500 billion. But most software in this space was built for records and reimbursement, not the live logistics of moving caregivers to patients every hour of the day. Agencies still juggle discharges, last-minute call-outs, and compliance tasks using phones and spreadsheets. That breaks down at 24/7 scale.
What Zingage Operator Does
Operator is designed to run the full care-delivery loop: intake, scheduling, coordination, documentation, and billing. It sits alongside the agency’s existing EMR. The system uses reinforcement learning trained on real labor data to recommend staffing decisions. It also uses voice AI to close the loop with caregivers and families in real time, confirming shifts, handling updates, and logging outcomes.
The goal is simple: anticipate gaps, fill shifts before they break, and make sure every visit is completed and documented for payers. Work that once depended on late-night scrambling moves into a predictable, software-driven flow.
During a quiet beta, Zingage says Operator supported dozens of larger agencies already managing millions of care hours a year. Agencies report they can accept more patients and reduce manual work. Across its two flagship products, Zingage now serves 400+ agencies and coordinates more than 10 million patient visits a year, over 50 million care hours annually.
“With Zingage Operator, our team is now handling 2x the volume while feeling like they’re working less,” said John Bennett, CEO of Sunny Days In-Home Care, one of Pennsylvania’s largest home care providers. “Instead of being in the weeds of scheduling, our field managers are back out in the community, focused on what matters most: making sure clients are getting the care they need and that our caregivers are satisfied.”
Backing from Top Investors
The company said it was able to secure backing from top investors due to their fast growth in the space with a massive upside to shift billions in healthcare spending from central hospitals to peoples’ homes.
“Victor and Daniel see this market from every perspective: the family struggling to find care, the agency drowning in coordination chaos, and the massive demographic shift driving demand,” said Steve Kraus, Partner at Bessemer Venture Partners. Vice President Sofia Guerra added: “We invested in Zingage because they have a deep passion to improve the lives of home care agency owners, patients, and caregivers, combined with deep knowledge in agentic AI to build the infrastructure for more seamless and efficient administration of home care.”
TQ Ventures’ Schuster Tanger framed it as a category bet. “We back exceptional founders building category-defining businesses. Victor and Daniel have executed remarkably quickly on a new regime of how healthcare is delivered, leveraging their effective vertical-specific AI agent approach with world-class pedigree and founder-company fit.”
Founder Story And Approach
Zingage was founded in 2023 by Victor Hunt and Daniel Tian to bring real infrastructure to home care. Hunt had previously exited Astorian, a marketplace for contractors, and Tian had seen his own family struggle to find caregivers during COVID before building at Ramp and TikTok. Reconnecting at South Park Commons, they embedded with operators, even ran scheduling shifts themselves, and set out to build what the industry lacked: reliable systems to ensure every patient gets care at home.
Here’s what Hunt said in the announcement: “Growing up in a family of nurses and home care owners, I saw how much it took from providers to deliver care around the clock to our most vulnerable populations. Right now, across America, there are patients missing care because a provider didn’t have the bandwidth to answer the phone, let alone find someone to cover the shift. We’re building the technology that enables providers to reach all patients where they want to be: at home.”
What Sets It Apart
Zingage is not trying to be an EMR. It aims to become the operational layer that keeps visits from falling through the cracks. Key design choices:
- Own the live schedule. Use data to predict where a shift might fail and intervene early.
- Keep humans in the loop. Use voice to confirm and re-confirm with caregivers and families.
- Document as you go. Produce the audit trail payers need without extra steps for staff.
If it works at scale, agencies can take on more cases, reduce overtime and no-shows, and improve caregiver satisfaction, three major problems in home care.
The Stakes And The Risks
The opportunity is large, but the work is hard. Home care is labor-constrained, margins are thin, and every payer has rules. Systems must integrate with existing EMRs and payroll. Documentation needs to be airtight. And AI recommendations must be transparent enough for regulated care settings. Zingage will also face competition from incumbents that could expand beyond billing and records, as well as new entrants pitching “AI scheduling” point tools.
Execution will come down to a few practical metrics: visit completion rates, fill-time for open shifts, caregiver retention, denied-claim rates, and how many additional patients an agency can accept with the same headcount. Those are the numbers operators care about.
What To Watch Next
Zingage says the focus now is expanding Operator across its base of 400+ agencies and deepening integrations with EMRs and payers. Expect more proof points around throughput (patients onboarded), reliability (missed-visit reduction), and financials (clean claims). If Operator can close the loop with caregivers and families at scale, and keep doing it as agencies grow, it becomes infrastructure.
The thesis is straightforward: care is moving home, but logistics, not paperwork, determine whether that care happens on time. If software can make the schedule hold, families get what they were promised, caregivers waste less time, and agencies stay solvent. That’s the wedge Zingage is trying to own.
The company said it plans to use the funding to aggressively hire across engineering, go-t0-market, and operations.
Interested employees and agencies can learn more at https://zingage.com/.
