- Automation-first insurance verification removes friction from intake, improves patient conversion, and empowers providers to deliver timely behavioral health care.
- PAWC patients now experience faster access to care, greater clarity on insurance coverage, and fewer delays at intake and staff report greater operational efficiency, reduced administrative burden, and fewer eligibility errors across the board.
SAN FRANCISCO and NEW YORK, Sept. 4, 2025 /PRNewswire/ — Sohar Health, an eligibility determination and Verification of Benefits (VoB) provider, and Psychiatric Alternatives & Wellness Center (PAWC), a multidisciplinary mental health practice serving patients across California, today announced a new partnership to enhance PAWC’s patient intake operations. By integrating Sohar Health’s intelligent solutions, PAWC is simplifying insurance verification, easing administrative workload for staff, and accelerating access to care, further supporting its commitment to a seamless, patient-centered experience.
As mental health needs continue to rise, ensuring timely access to care has become a critical priority for providers and patients. Insurance-related barriers, such as unclear coverage details or delayed verifications, frequently deter patients from following through with treatment or create blockages in the intake process. By addressing these friction points with automation, Sohar Health and PAWC are setting a new standard for how behavioral health organizations can streamline operations and deliver more responsive, equitable care from the very first interaction.
Navigating insurance can be a significant hurdle for patients seeking behavioral health support. Manual and outdated systems often delay verification and lead to costly coverage errors. With Sohar’s AI-powered platform, PAWC can now automate these critical but time-consuming workflows, accelerating patient onboarding and boosting confidence for both patients and clinicians.
“At PAWC, our mission is to deliver holistic, patient-centered care without administrative barriers,” said Dr. John Schick, CEO and founder of PAWC. “Partnering with Sohar allows us to eliminate the guesswork from insurance eligibility and focus our energy on supporting our patients’ mental health.”
Sohar’s core product, Verification, which confirms a patient’s insurance eligibility in real time, is now fully embedded within PAWC’s registration workflow. This integration enables eligibility checks to return results in under 30 seconds with over 95% accuracy across copay, coinsurance, and deductible. By automating these steps, PAWC has significantly reduced the time staff spend manually verifying insurance and minimized delays in patient care due to coverage uncertainties.
Since partnering with Sohar, PAWC has seen measurable gains in patient conversion and billing accuracy. The integration supports a transparent intake experience, reinforcing PAWC’s commitment to helping patients begin care with confidence and clarity around their coverage.
“PAWC exemplifies the kind of forward-thinking behavioral health organization we’re proud to support,” said Dr. Ashish Mandavia, CEO and co-founder of Sohar Health. “By embedding automation into the earliest stages of the patient journey, we’re reducing barriers to care access and enabling providers to deliver the highest standard of care at scale.”
This partnership further reinforces Sohar Health’s mission to simplify the digital “front door” to behavioral health care. As more providers adopt modern, tech-enabled infrastructure, patients across the country will benefit from faster and fairer access to the treatment they need.
About Sohar Health
Sohar Health builds API-first infrastructure for healthcare companies to verify insurance coverage and benefits in real time. By focusing on the behavioral health space—where eligibility data is often incomplete or inaccurate—Sohar helps providers deliver faster, fairer care to the patients who need it most. For more information, visit www.soharhealth.com.
About Psychiatric Alternative and Wellness Center (PAWC)
PAWC is a California-based behavioral health clinic offering a wide range of psychiatric and therapeutic services for children, adolescents, and adults. With an emphasis on integrative, evidence-based care, PAWC serves diverse communities through in-person and telehealth options tailored to each patient’s needs. For more information, visit www.psychiatricalternatives.com.
Sohar Health Media Contact:
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PAWC Media Contact:
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SOURCE Sohar Health
