AI-Powered Software Transforms Pharma & Chemical Manufacturing for Smarter, Safer Operations.

BOSTON, July 17, 2025 /PRNewswire/ — Global software leader eschbach has won the prestigious Platinum Pinnacle Technology Award in the Productivity and Collaboration Tools category. This achievement underscores the revolutionary advancements of their Shiftconnector^® platform, particularly the AI-driven Shiftconnector^® Artificial Manufacturing Intelligence (SAMI^®), which is transforming the process industry.

The Pinnacle Technology Award recognizes groundbreaking developments and solutions that push the boundaries of innovation and enhance everyday experiences across industries. This prestigious honor celebrates those who are redefining how we work, connect, and solve problems through transformative technology. In the manufacturing sector, eschbach’s Shiftconnector^® stands out as a powerful example—enhancing the daily workflows of operators by making critical data more accessible, actionable, and intuitive than ever before.

With its latest enhancements, SAMI transforms how pharmaceutical and chemical manufacturing teams interact with operational data. By integrating Generative AI (GenAI) into a conversational interface, SAMI empowers users to ask questions in natural language and receive instant, contextual insights—dramatically improving decision-making speed and accuracy.

“By combining advanced AI with intuitive visualization tools, we’ve created a seamless way for teams to access and act on critical information,” said Andreas Eschbach, Founder and CEO of eschbach. “This award validates our commitment to making manufacturing collaboration smarter, faster, and more human-centric.”

Kate Lang, Executive Director of the Pinnacle Awards, emphasized eschbach’s exceptional contribution: “This award celebrates excellence in technology and leadership, particularly in how eschbach is redefining information access and problem-solving within manufacturing.”

The enhanced SAMI chat feature liberates users from traditional, time-consuming interfaces. Instead of navigating complex reports, employees can simply ask, “What happened during last night’s shift?” and receive a clear, traceable summary of events and actions.

Built on the robust capabilities of Smart Search and Smart Solutions, SAMI now delivers even greater precision, speed, and traceability—making it an indispensable tool for high-stakes environments in chemical and pharmaceutical production.

About eschbach
With its global headquarters in Bad Säckingen, Germany and its North America headquarters in Boston, MA, eschbach is the premier enterprise software developer for plant process management. Shiftconnector’s AI-driven technology helps manufacturing teams take charge of plant operations, process safety, asset performance, and product quality. eschbach serves process industries and supports digital transformation, helping managers, operators, and technicians to achieve the highest level of team communications. The award-winning solution is trusted worldwide by leading manufacturing companies such as DuPont, Albemarle, BASF, Roche, and Bayer.

Media Contact – North America
Dawn Fontaine
Ripple Effect Communications
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