HONG KONG–(BUSINESS WIRE)–#Backup–Sangfor Technologies, a leading global provider of cloud computing and cyber security solutions, is proud to announce its recognition as a “Strong Performer” in the Gartner Peer Insights ‘Voice of the Customer’ for Full-Stack Hyperconverged Infrastructure Software, published on 13 October 2025. This marks the sixth consecutive year Sangfor has been peer-recognized in this report, which we believe underscores Sangfor’s sustained commitment to customer satisfaction and product excellence.
Among global vendors, Sangfor for its Hyper-Converged Infrastructure (HCI) solution, was the only vendor to receive a perfect 100% Willingness to Recommend score among 23 overall reviews from its verified enterprise users. We consider this metric a key component of the report, measuring the percentage of reviewers who are willing to recommend a vendor’s product to their peers.
Deconstructing Excellence: What Sangfor’s Perfect Scores Mean for Customers
According to the research: “the rest of this document highlights some key insights for the full-stack hyperconverged infrastructure software market based on 18 months of reviews and also points you to particular ways to use the site in your buying process.” In our opinion, the near-perfect ratings across all categories provide a clear and granular view of why Sangfor HCI earns such strong customer advocacy. We believe these scores reflect excellence across the entire customer lifecycle:
- Product Capabilities: 5.0 / 5.0
Reviewers highlight Sangfor’s robust performance, high availability 2.0, integrated disaster recovery, and seamless scalability that can grow with business needs.
“Sangfor HCI is a comprehensive solution that integrates computing, storage and network security. It will help us optimize our O&M process.”
— Function: IT, Firm Size: 30B + USD, Industry: Energy and Utilities
- Deployment Experience: 5.0 / 5.0
Sangfor HCI enables rapid deployment (completed in two weeks) with IT teams achieving basic troubleshooting and deployment capabilities in just two-day training, ensuring minimal disruption and swift operational readiness.
“Sangfor provides us all features and functionalities that my organization requires such as virtualization, system reliability and backup. While comparing in terms of cost, this solution provides reasonable pricing and MA renewal. In terms of support, Sangfor HCI provides the flexibility of deployment and support our legacy application in old Windows OS which do not require of renovate the system.”
Quote sourced from Gartner Peer Insights. Edited for clarity.
— Function: IT, Firm Size: 1B – 3B USD, Industry: Insurance (except health)
- Support Experience: 5.0 / 5.0
Sangfor delivers exceptional service with 24/7 online support and personalized on-site assistance from 10,000+ certified engineers across five global service centers in China, Malaysia, UAE, Italy, and Mexico. With local technical teams in 12+ countries and over 40 spare parts centers worldwide, Sangfor ensures prompt and reliable support wherever it is needed.
“The Team has a great support team that can help others easily whether to understand or implement the product. The Tech team has in-depth knowledge that they can also tweak the product if needed to better fit the user needs.”
— Function: IT, Firm Size: <50M USD, Industry: IT Services
- Sales Experience: 4.8 / 5.0
Reviewers appreciate Sangfor’s transparent communication, flexible licensing, and consultative sales approach focused on solving business challenges while helping organizations reduce total cost of ownership by up to 50%.
“Sangfor-HCI GUI user friendly, easy to use, and high performance. Well one big thing probably on everyone’s mind would be cost you cannot beat for everything that you get. Easy upgrades. Solid Performance and very stable. Most of major features hypervisors have. The ability to consolidate workloads on the Sangfor platform and manage centrally.”
— Function: IT, Firm Size: 1B – 3B USD, Industry: Insurance (except health)
Sangfor HCI: Customers’ Constant in a Changing Market
“We see this recognition by our customers for the sixth consecutive year as the highest compliment we could receive. A perfect ‘Willingness to Recommend’ score is, in our view, a powerful testament to our customer-centric philosophy,” said Darren Du, VP of Sangfor International Market Department. “It validates our mission to deliver an HCI solution that is not only powerful and agile but also incredibly intuitive and reliable, eliminating complexity and driving real business value for organizations worldwide.”
In a rapidly evolving IT landscape, Sangfor HCI stands out as a dependable and innovative choice. Three other recognitions from Gartner further reinforce Sangfor’s leadership and trustworthiness:
- Recognized as a Representative Vendor in the 2025 Gartner® Market Guide for Full-Stack Hyperconverged Infrastructure Software
- Ranked Among the Top 5 Largest HCI Vendors by Revenue worldwide in the 2024 Gartner® Market Share Report
- Recognized as a Sample Vendor in Gartner’s A Guide to Choosing a VMware Alternative in the Wake of Broadcom Acquisition report
A Note of Gratitude
We view these recognitions not merely as Sangfor’s achievements, but as a shared success made possible by the trust, collaboration, and continuous feedback from our customers and partners. Their voices are the driving force behind our innovation and excellence. We are deeply grateful for their partnership, which inspires us to keep pushing boundaries and delivering solutions that truly matter.
Source:
- Gartner Inc., Voice of the Customer for Full-Stack Hyperconverged Infrastructure Software, By Peer Community Contributors, Published 13 October 2025
- Gartner Inc., Market Guide for Full-Stack Hyperconverged Infrastructure Software, By Jeffrey Hewitt et al., Published 30 April 2025
- Gartner, A Guide to Choosing a VMware Alternative in the Wake of Broadcom Acquisition, Julia Palmer, Jeffrey Hewitt, Mike Cisek, Published 18 March 2025.
- Gartner, Market Share: Data Center Hardware Integrated Systems, Worldwide, 1Q25 Update, Andrew H Kim, Adrian O’Connell, Suzie Low, Amit Goyal, Chandrashekar S, 3 July 2025
Disclaimer:
GARTNER and PEER INSIGHTS are trademarks and service marks of Gartner, Inc. and/or its affiliates and are used herein with permission. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
About Sangfor Technologies
Sangfor Technologies is a global leader in cybersecurity, cloud computing, and IT infrastructure, providing fully integrated and AI-driven solutions. Founded in 2000 and publicly listed since 2018 (STOCK CODE: 300454.SZ), Sangfor serves over 100,000 customers worldwide, including 24,000+ organizations using its hyperconverged infrastructure (HCI) solutions – spanning Fortune Global 500 companies, government institutions, universities, and healthcare organizations. With over 7000 employees and more than 70 branch offices across APAC, EMEA, and LATAM, the company is committed to delivering on its mission to Make Your Digital & AI Transformation Simpler and More Secure.
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